Ge Regional Warehouse Operations Manager

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know the Team**

We’re living in exciting times. The pandemic across the world and specifically in South East Asia has compelled Grab to innovate and drive growth in new areas. With the migration of businesses and merchants into the digital domain, there has been an exponential increase in the need for reliable and fast delivery and logistics services. As a result, logistics, distribution and last mile delivery have become important growth areas for Grab. To bolster our team, we are seeking an experienced professional to join the regional GrabExpress and Fulfilment team to drive new initiatives and partnerships across the region. This role will be based in Singapore. This individual will work closely with the product, business, and country leadership teams at Grab.

We’re the regional team who are the custodians of the GrabExpress business, and internal logistics and distribution capabilities. We manage the regional P&L and develop our internal fulfilment capabilities, helping country teams to execute against performance targets and supporting business outcomes. We are the key partner interfacing between our country and technology teams. We identify common issues and opportunities, and collaborate to solve problems locally and across the region.

We drive strategic initiatives across the region, leading our portfolio of high-impact, special projects. We are responsible for scoping, managing and delivering projects that require complex stakeholder management and coordination across multiple, cross-functional teams across the region.

We want people who embrace ambiguity, take on the impossible and can think outside the box. We motivate each other and influence people in the organisation - we get things done and achieve our targets. We work fast, push the boundaries, and try new things. And, when things sometimes don’t work out, we embrace the failure and the lessons learned.

**Get to know the Role**

The regional distribution manager is responsible for all distribution and warehousing for the GrabMart and GrabSupermarket businesses. As the regional business owner, you will be expected to understand and improve existing processes, sharing best practices across the region, and managing the pipeline of product features that need to be built to support the business goals. You will need to travel across our markets in Southeast Asia to appreciate the different nuances on the ground, working with the in-country local team to deliver high-impact projects.

You are expected to have strong industry know-how for operating an end-to-end grocery business; any experience with an eCommerce business and operations would be a plus

**The Day-to-Day Activities**
- Strategy and Analysis: analyse and identify new opportunities to improve distribution and warehousing operations. Prioritise opportunities to drive maximum value for the company.
- Technology Guidance: collaborate with cross-functional teams to co-design (co-sourced) management and operations systems, including gathering system requirements.
- Process Design: drive towards standardisation of work processes, including the design and documentation of those processes across multiple locations.
- Project Management: drive projects with internal and external stakeholders.
- Monitoring Tools: define and support the building of monitoring tools and dashboards to proactive track operational performance.
- Coaching and Development: guide and mentor fellow team members to support business priorities and grow professionally.

**The Must-Haves**
- Minimum 8 - 12 years of experience in distribution and warehousing, planning operations, supplier management, merchandising and buying preferably in groceries, FMCG or eCommerce industries.
- Demonstrable success in evaluating and improving processes with clear metrics and impact.
- Strong project management skills with a solid understanding of the levers that impact the business P&L.
- Keen understanding of operational challenges and an eagle eye for detail.
- Analytical and data-driven approach to problem-solving with an owner’s mindset to pursue difficult changes.
- Excellent communication and presentation skills with an ability to quickly influence peers, partners and leaders.
- Strong coaching/mentoring mindset to build stronger team members.
- Lean Six Sigma qualifications would be a plus.

**Our Commitment**

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make e