Clinical Quality Manager

2 weeks ago

Singapore PAINCARE CENTER PTE. LTD. Full time

Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
- Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
- Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
- Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
- Demonstrable experience of the ability to make difficult decisions autonomously.
- Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
- Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
- Identify quality process and system improvements and implement timely actions.
- Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
- Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
- Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
- Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
- Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
- Coordinate projects to successfully meet timelines.

**Job Requirement**:

- Registered nurse or enrolled nurse background with a passion for patient care.
- Possesses the art of service excellence.
- Experience in management of feedback and service recovery.
- Well-versed in the operations of a service industry.
- Ability to conduct on-the-job training (Service and Clinical).
- Ability to initiate and implement Standard Operating Procedures.
- Ability to display mentorship skills.

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