Senior Fleet Supervisor

4 hours ago

Singapore J&T EXPRESS SINGAPORE PTE. LTD. Full time

Lead, guide, and mentor Team Leads (TLs) & Drivers, including conducting Daily-Start-Work-Briefings (DSWB).
- Work closely with franchisees and manage contractors effectively.
- Oversee and enhance efficiency with Network, Route & Transfer Planning across trucks and vans.
- Ensure delivery KPIs are met with timely, accurate, and cost-efficient performance.
- Monitor driver and TL performance, ensuring compliance with traffic laws, delivery standards, and safety protocols.
- Manage manpower planning and deployment for daily operations as well as peak/campaign periods.
- Review and resolve escalated delivery issues or merchant complaints in coordination with Customer Service.
- Ensure vehicle servicing schedules are adhered to, minimizing downtime.
- Liaise with vehicle vendors on accident repairs, insurance claims, vehicle transfers, or replacements.
- Assign and track vehicle usage, ensuring accountability and proper documentation.
- Provide reporting and updates on operational performance, incidents, and fleet utilization to management.
- Support continuous improvement projects to optimize fleet efficiency and reduce costs.Enforce Workplace Safety, Health & Security (WSHS) Policy and bizSAFE protocols across all fleet operations.

**Requirements**:

- Minimum GCE ‘O’ level or equivalent
- At least 3-5 years of experience in fleet management, transport, or logistics, with at least 2 years in a supervisory role.
- Must have prior experience working with franchisees and the ability to manage contractors effectively.
- Strong knowledge of transportation industry standards, compliance, and best practices.
- Proven leadership experience in managing Team Leads and large driver teams.
- Excellent communication, conflict resolution, and interpersonal skills.
- Proficient in Microsoft Office and familiar with fleet management software/GPS tracking systems.
- Strong organizational and time management skills to handle multiple priorities.
- Valid driver’s license with a clean driving record.

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