Facilities & Hygiene Management Officer
3 days ago
**Roles & Responsibilities**
**Functional Duties**
- Liaison with clients (mainly Japanese for both residential & commercial)
- Perform on-site inspection prior to quotation.
- Implement and maintain cleaners’ duty roster and cleaning schedules and protocols to uphold cleanliness standards throughout all office premises.
- Responsible for ensuring timely and effective implementation of cleaning standards to meet clients' expectation and satisfaction.
- Manage pantry and office cleaning supplies procurement, including ordering, stocking, and maintaining inventory levels and supplies regularly for Clients.
- Identify and arrange for rectification of maintenance issues (such as plumbing leaks, electrical problems, or safety hazards).
- Managing office equipment, lightings and furniture, including maintenance, repairs, and replacements as needed and arrange for Fixer Upper to attend to it.
- Coordinate with clients, vendors and service providers for office-related needs.
- Arrange and oversee office moves, renovations, and installations, ensuring mínimal disruption to daily operations.
- Assist in organising office layouts, storage spaces, and common areas for optimal functionality and efficiency.
- Provide support to office employees by assisting with setting up meeting rooms, clients office suites, organising materials, and handling logistics for events, trainings and meetings.
- Serve as a point of contact for clients and employees regarding office-related inquiries, requests, or concerns, offering timely assistance and solutions.
**Relief Duties - When Cleaner is on Annual and Medical Leave**
- Perform daily office cleaning tasks including vacuuming, dusting, washing, wiping of glass panels, **cleaning of toilets **(if any), dishwashing, clearing of rubbish and etc and ensure the office is tidy and presentable at all times.
**Job Requirements**:
- Computer literate and familiar with Microsoft Office software at a minimum
- Fast learner, results-oriented and independent with strong interpersonal skills
- Possess strong client service skills, i.e. listening, follow-through, and willingness to help
- Able to communicate and write in English
- Able to communicate in Japanese language will be an advantage
- Be willing to clean toilet whenever needed.
- Be willing to work on Saturday (half day) or Sunday as and when needed
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