Customer Facing Technical Project Manager

Why CrescoData

CrescoData is an exciting market leader in the Commerce space. Headquartered in Singapore, it delivers
Commerce-in-the-Cloud services to enterprise customers across the globe.

This is a unique opportunity to work in an agile market-leading company in a fast growing sector and work
with large global customers. At Cresco we work hard as an energetic tight-knit team, we hustle, pull together
and have FUN

CrescoData is embarking on the next stage of its journey as it has recently been acquired by the global
shipping andmailing company Pitney Bowes. This strategic investment enhances the Company’s product
offerings for mid-high volume Ecommerce shippers. It also accelerates Pitney Bowes Enterprise Shipping
and Locker go-to-market strategy for the Retail and Pharmacy verticals.

This is an exciting opportunity to play an integral role in the integration project and a key part of this strategy
is to seamlessly integrate the CrescoData business into the Pitney Bowes family. Come and join us on our
exciting journey.

Culture:
Culture is something that is really important to us at CrescoData. You’ll be joining a friendly, inclusive team
that values people, growth, development and fun We regularly run weekly company initiatives like fitness
challenges, team building days, kudos points for going above and beyond, and team events to reward hard
work and a great attitude. Expect to join a unique market leading company with a global culture andmindset.

**Responsibilities**:
Working with a wide range of global enterprise businesses to deliver Cresco Data projects on time and within
budget. Accomplishes project objectives by planning, evaluating andmanaging project activities.

Job duties:

- Creation and ownership of project plan
- Population of project plan with internal and external projects
- Management and ownership of project plan through to delivery
- Reporting on project tracking on time + to budget

Marina Boulevard, #05-02 Marina Bay Financial Centre Singapore 018981 UEN: 201424298K
- Internal projects & processes
- Creation of quarterly delivery plans based on business and customer requirements
- Continually Improve QA process
- Owns delivery SLA’s and compliance
- Ownsmanagement of JIRA development tasks and administration of weekly sprint priorities.
- Provides weekly reporting and updates on projects
- CustomerWork
- Works with Sales, Customer Success and Solutions Architect to ensure requirements align
with service sold versus delivery
- Review of integration documentation to translate into development scopes of work.
- Management and delivery of customer work on time and on-budget
- Management of internal and external stakeholders and resources to on-board clients
- Facilitate end to end functional testing with customers to ensure sign-off.
- Meet and exceed client expectations
- Management of project budget
- Enhances organization reputation by accepting ownership for accomplishing new and different requests;
explores opportunities to add value and improve processes
- Achieves operational objectives by contributing information and recommendations to plans and reviews;
prepares and completes action plans; implements production, productivity, quality, and customer-service
standards; resolves problems
- Skills and Qualifications:

- Demonstrated leadership & project management, attention to detail,
- understanding and demonstrated the use of project management methodologies,
- development & tracking of budgets,
- process improvement, planning, resource management,
- good communication & self management skills, ability to problem solve under pressure,
- eCommerce Marketplace / order fulfillment experience.
- Background in integrations - APIs, EDI.
- Worked in SaaS or experience in managing multiple fast moving projects.
- Worked in an Agile development environment.

Personal Skills:
We’re looking for dynamic enthusiastic people who want to learn andmake a difference, leaders, who can
think on their feet, who are not scared to use their initiative and suggest or try new things. We want people
who thrive in a fast paced environment.

Marina Boulevard, #05-02 Marina Bay Financial Centre Singapore 018981 UEN: 201424298K

Flexible working hours, additional perks

Please send your CV and a covering letter outlining your experience and why we should pick you, to

Marina Boulevard, #05-02 Marina Bay Financial Centre Singapore 018981 UEN: 201424298K