Cdd/kyc Onboarding Analyst

**The Role**:
**What's the role?**

Trading & Supply (T&S) has a heavy focus on compliance and KYC/financial crime remains a top focus area coming year. Counterparty on boarding, as well as remediation projects and reviews of existing counterparts are led by the Compliance department/Financial Crime Team in partnership with T&S Products. The Products business is intimately integrated into these projects, since they have a large impact on Products ability to trade with counterparts and meet business objectives.

Customer onboarding and management is a key focus for T&S and the Products business in the coming year(s) where more remediation projects, process improvement opportunities and simplifications are expected. Acting as Financial Crime, Trade Controls and Sanctions Subject Matter Experts (SMEs), where queries from the T&S business are escalated by the Compliance Advisory Teams.

This role will support the business on managing the above, reporting into the Regional Counterparty Onboarding LEAD (COF).

The role will be accountable for the following:
- Manage the onboarding and maintenance process.
- Excellent customer service and interface skills.
- Strong understanding of customer documentation and what creates financial crime risk profile.
- Awareness of how E2E process works to business, set expectations on timescales.
- Ability to clearly explain what docs are required and provide clear and thorough business rationale.
- Completing risk assessments of new counterparties in line with counterparty due diligence policies and procedures.
- Develop an understanding of the Trading & Supply compliance systems and controls including a working knowledge of the Financial Crime policy and procedures.
- Risk assessments to include analysis of findings, identification of any red flags and mitigation.
- Prepare documentation to support discussion with Senior Management on counterparties with significant financial crime risks and/or High-Risk PEP relationships.
- Attention to detail, professionalism in communication and precise organization around follow-up on issues and delayed requests.
- Ability to research using disparate and moderately functioning internal systems, various excel tracers and unstructured data.
- Assess request type, enter requests in MDN and ensure that the appropriate regulatory classification EMIR, MIFIDII, REMIT etc. is provided as required.
- Understanding of GDRP and managing sensitive information.
- Request all end to end documentation including required Financial Crime documentation (as per document collection matrix), Credit and where necessary conduct Counterparty outreach (data privacy requirements deep knowledge).

Dimensions:

- Direct customer interface, primary representative of Shell to new and existing counterparties. Requirement to engage with customers verbally, strong written and empathetic tone.
- Analyse documentation, assess the risks of new counterparties and complete a risk assessment and recommendation to start business with Shell Trading and Supply.
- Complete reviews at different levels of due diligence depending on the risk profile
- Simplified, basic, standard and enhanced.
- Much of the role and team changes over time, willingness to learn new things, actively and positively participate in the change processes

**What we need from you**
- Recognized bachelor degree with at least two years of KYC/CDD experience and 4 years of total working experience.
- Hands-on mentality, self-starter, practical problem-solving approach, generate own ideas to smoothen the process.
- Strong understanding of company incorporation, ownership structure and complex entity structures including SPVs, Trusts, Funds including identification of Ultimate Beneficial Owners. Knowledge of local incorporation laws and documentation is preferred. company ownership.
- Strong stakeholder management: able to work with Products Traders, the Compliance Office as well as KYC-team/ their project organization.
- Communication and reporting, well developed skills: clear and frequent reporting back to the business.
- Ability to train traders on risk mitigators and prepare cases for VP and EVP as required through the onboarding process.
- Moderate Excel skills, including pivots, if statements - all required in spreadsheet manipulation and understanding swift manoeuvring excel - multiple data sets of 10,000 - largely based on counterparty name.
- Advice + implementation: advice on improvements, including ideas to make the Products business ready for the future, i.e. implement a sustainable way of working.
- Attention to detail in a face paced, regulatory and stressful environment. Most cases are time sensitive, ability to manage the pressures.
- Experience in Shell or other global organization and has CDD/KYC, financial crime risk, mitigations experience.
- Certifications in AML such as Certified AML Specialist (CAMS), International Association Diploma in Anti Money Laundering or suitable equivalent would be a