Retail Operations Lead

5 days ago

Singapore Plain Vanilla Bakery Full time

**Company Introduction**:
Plain Vanilla Bakery it started out with a simple, earnest ambition to create and share some good old-fashioned cake with our local community; cake that was made with real wholesome ingredients, and was familiar and comforting. In a world of mass-produced confections, we wanted to go back to basics and bake like our mums and grandmothers used to - moist red velvet cupcakes topped with vanilla buttercream, apple pound cake drizzled with caramel, decadent chocolate brownies, warm and fudgey on the inside. The kind of scents, flavours, and textures that make us nostalgic for days gone by.
**Overview**:
Buying**
- Develop an annual buying strategy and manage the annual buying budget
- Select products to create a consistent buying message that aligns with company’s brand strategy
- Achieve target budgets, margins, and sell-throughs
- Manage the buying process, including building assortments, performance, and managing inventory flow
- Develop costing and pricing strategies and be responsible for implementation of these prices
- Negotiate and enforce the terms and conditions with suppliers
- Identify new business opportunities, including new brands, product trends, and marketing opportunities
- Drive the performance of current product assortment, using data and customer insights
- Work with OEM partners and central kitchen to innovate PV Foods
- Extract, collate and compile data needed to produce the end of year stock value report for Accountant, monthly sales report, consignment reports for consignment suppliers.
- Ideate and create hampers to meet corporate and seasonal needs
**Inventory Management**
- Oversee inventory management to meet sales plan targets
- Communicate with suppliers and third-party transportation companies to ensure shipments are received, routed and shipped on time
- Receiving and handling stock orders from suppliers
- Ensuring accuracy of products received and reporting any discrepancy
- Keeping warehouse in a tidy manner, and ensuring strict quality control on all products at all times and reporting any issues to CEO
- Conduct monthly store stocktake exercises, investigate loss and discrepancies
- Retail Store Operations
- Create, establish and maintain efficient operational processes across all stores, which includes POS and Store Maintenance
- Support the store team to resolve reported issues, such as customer complains about merchandise
- Training of store teams on relevant SOPs and product assortment
- Create a visual merchandising strategy and guidelines, and work with store teams to ensure the VM is always upkept.

**Requirements**:

- 3-5 years of relevant experience in buying and retail operations
- Intermediate experience with Excel, specifically for use in calculations and reporting
- Team-oriented; able to develop and maintain a strong working relationship with all cross-functional departments
- Able to react quickly with strong sense of urgency
- Excellent written and verbal skills
- Highly organized, ability to shift priorities, excellent attention to detail
- Strong analytical, communication, and presentation skills
- Ability to take initiative and ownership

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