Guest Services

Hotel Guest Service Executive Basic Salary: $2800 - $32005 days work week 3 shifts rotating 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown)Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond to guest...

Hotel Guest Service Executive Basic Salary: $2800 - $3200 • 5 days work week • 3 shifts rotating • 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown) Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

**PRIMARY OBJECTIVES** - To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, which includes the business centre. - To ensure smooth operations in the department and customer service satisfaction is in line with the established standards...

**Job Summary**: - To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. - To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. - To determine daily room requirements and ensure guest’s...

Job Description **Tasks/Responsibilities**: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experience To ensure eye contact, warm smile and a polite, formal tone with all transactions. To support guest queries and VIPs in a prompt, positive, and friendly...

**JOB SUMMARY** The Guest Services Ambassador is the face of the hotel and plays a pivotal role in creating memories guest experiences from arrival to departure. This role is responsible for delivering a warm welcome, personalised assistance and pro-active service to all guests throughout their stay, ensuring the highest level of hospitality standards....

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Services employee is responsible for answering all calls within three rings, recording guest’s needs, and ensuring an appropriate resolution. The Guest Service employee must...

**Responsibilities**: **Operations** - To ensure that all VIP arrival rooms are checked and amenities in the room prior to the guest’s arrival - To welcome and bid farewell to all VIP guest - To develop and maintain close business contact with house guest and to provide personalized service whenever possible. - Attend to guest's requests and complaints -...