Systems Consultant

4 days ago

Singapore Dematic Pte Ltd Full time

**What we offer**:

- **Career Development**:

- **Competitive Compensation and Benefits**:

- **Pay Transparency**:

- **Global Opportunities**

**Tasks and Qualifications**:
**This is What You Will do in This Role**:

- Lead the development of suitable design solutions for our customers, and provide ownership of projects throughout the solution development process to a final design.
- Audit customers’ existing operations, understand their current and future challenges and develop design levels and documentation to capture solution requirements
- Analysis of customer data to establish design level and identify opportunities
- Identify suitable concepts and solutions to meet customer needs and develop models to evaluate options
- Identify and develop preferred options which best meet the customer’s requirements and are within our capabilities to deliver
- Use of simulation tools to validate solutions and test sensitivities
- Manage any consultancy projects to meet deliverables and customer expectations within budget
- Review of RFP/tender documentation
- Preparation of proposals and documentation in a timely manner
- Preparation of systems Description of Operation
- Keep abreast of Dematic products, solutions and software and those of our competitors
- Assist sales with the preparation and delivery of customer presentations
- Assist sales and guide the customer through the solution development process and help build strong customer relationships and company credibility
- Lead internal and external customer facing discussions to explain solutions and articulate the benefits and value
- Ensure preparation and submission of proposals and support documentation in a timely manner
- Exercise sound commercial judgement
- Liaise internally with the regional and international Dematic Systems Sales and Sales Support teams
- Foster and develop relationships with market partners
- Facilitate a smooth handover of new projects from sales to operations
- Participate in initial project workshops and review software functional specifications to ensure delivery to expectations
- Audit project implementations to measure performance against expectations
- Support with training & development of new and junior staff to grow capability and capacity of the team.
- Develop specific design tools and standards

**What We Are Looking For**:

- Tertiary qualified in an engineering or scientific discipline
- International working experience
- Experience in managing a consultative selling process
- Ability to engage and influence customer stakeholders up to General Management level
- Skilled in Simulation and the use of Simulation software packages
- Ability to analyse and interpret
- Ability to logically solve problems, think laterally and demonstrate initiative
- Ability to understand and explain technical concepts and solutions
- Strong verbal and written communication skills
- Strong customer focus and relationship skills
- Strong commercial acumen
- Positive and enthusiastic attitude with a high level of commitment and determination
- Customer service and satisfaction mindset
- Ability to work in a team and take up the leadership role when necessary
- Willing to travel

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