Chagee Store Manager/assistant

6 days ago

Singapore TEA EXPLORER PTE. LTD. Full time

**Duty & Responsibilities：**
- Oversee day-to-day operation of the store, including opening and closing procedures, staffing, and ensuring compliance with company policies and procedures
- Ensure that all customers receive excellent service by providing a friendly and welcoming environment, addressing customer inquiries and concerns promptly and maintaining high standards of cleanliness and presentation of store
- Recruit, train and supervise store staff. Provide ongoing coaching and feedback to staff and foster a positive and fun work environment to maximize employee and store performance
- Manage inventory levels, conduct regular stock counts, and place orders for raw materials, ingredients, supplies and merchandise. Minimize waste and spoilage by implementing effective inventory control measures
- Monitor store expenses, including labor costs, cost of goods sold, and overhead expenses. Develop and implement strategies to maximize profitability and achieve store targets
- Ensure compliance with health and safety regulations, food safety standards, and sanitation guidelines. Conduct regular inspections and audits to maintain a safe and hygienic environment for customers and staff

**Requirements：**
- Diploma in Business Administration, Hospital Management or related field is not mandatory but an advantage
- Minimum 2 years of experience in retail management, preferably in the F&B industry
- Strong leadership and interpersonal skills with the ability to motivate and inspire a team
- Proficiency in Microsoft Office, POS (Point of Sale) systems and possesses good learning attitude for new system
- Responsible, highly motivated and proactive individual with regular and punctual attendance. Able to lead by example and set a good role model to the team member
- Flexibility to work various shifts, work evening, weekends, and holidays as needed

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