Application Specialist
1 week ago
Our client, one of Asia-Pacific’s leading organizations is looking for:
**Application Specialist**
**Responsibilities**:
- **Tenant Onboarding**: Assist with the onboarding process for new tenants onto our platform, ensuring a smooth transition and providing necessary support throughout.
- **Solution Provision**: Offer tailored solutions to clients that align with product policies and utilize cutting-edge technologies, addressing their specific needs and requirements.
- **Product Expertise**: Develop a deep understanding of our products and services, staying updated on the latest features and advancements to effectively guide clients and internal teams.
- **Technical Support**: Provide technical support to tenants and internal stakeholders, troubleshooting issues, and resolving inquiries in a timely manner.
- **Development Work**: Collaborate with cross-functional teams to contribute to the development and enhancement of our products, leveraging your technical expertise to drive innovation.
- **Documentation and Training**: Create comprehensive documentation and training materials to support tenant onboarding and ongoing usage of our platform.
- **Continuous Improvement**: Continuously evaluate and refine processes related to tenant onboarding and support, identifying areas for improvement and implementing solutions to enhance efficiency and effectiveness.
**Requirements**:
- Analytical mind and strong problem-solving aptitude
- Experience in Automation Projects and/or Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Familiarity with Agile frameworks and regression testing is a plus
- Attention to detail and Ability to document and troubleshoot errors
- Working knowledge of programming/database/web langs (e.g. Python, SQL) and Biz Intelligence tools (Qlik)
- Degree holder in Computer Science, Engineering or a related field-
EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982
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