Technician Engineer Post
8 hours ago
Support and service of barcode printers, scanners, CCTV, RFID and network infrastructure.
Our growing company is looking for a printer technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for printer technician
- Support other IT equipment during low volume of barcode printer issues
- Installation, service, testing and troubleshooting of all hardware and software programs for the customer on site and in the field
- Troubleshoot computer hardware issues, operating systems, and antivirus and software issues
- Investigate and resolve trouble tickets quickly and efficiently providing root cause analysis as required
- Respond to, evaluate and prioritize incoming support requests, maintain SLAs and document support requests in ticketing system (ServiceNow)
- Perform installation and configuration of workstations, printers, cable distribution systems and other related equipment as applicable
- Excellent hardware diagnosing and repair skills, including disassembly and re-assembly of products
- Experience in network design, installation, and maintenance
- Excellent verbal and written communication skills to participate and engage in project meetings and technical work sessions with co-workers and customers
- The ability to complete training classes, personal study, and certification exams as assigned
Qualifications for printer technician
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcome
- High School diploma or equivalent and 2-4+ year's printer/copier service or industry related experience
- Repairs & performs preventative maintenance on hardware (black / white or color digital copiers)
- Utilizes systems in place for service call tickets, parts usage and transfer of inventory
- Will utilize websites, technical manuals, handbooks and technical publications to keep current with new equipment and enhancements to old
- Valid & Clean driver's license reliable transportation a must
**2. SKILLS**
Troubleshooting
Hardware
Inventory
Root Cause Analysis
Electrical
Computer Hardware
Network Design
CCTV
Transportation
Operating Systems
Publications
ServiceNow
Manufacturing
**3. KEY INFORMATION**
Job Post Duration
30 Calendar Days
Number of Vacancies
1
Job Function
Engineering, Information Technology, Repair and Maintenance
Position Level
Fresh/entry level
Minimum Years of Experience
1
Employment Type
Contract, Full Time
Minimum Qualification Level
ITE diploma
Field of Study
Computer Operations/Technical Support
Monthly Salary Range (SGD)
$2,000 - 2,800
Government Support
- No schemes selected _
**4. WORKPLACE DETAILS**
Workplace Address
**Local**:
Postal Code
339155
Block/House No.
11
Street Name
KALLANG PLACE
Building Name (optional)
**5. WORKING HOURS**
Monday to Friday: 0900 am to 1800 pm
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