Business Analyst

We are hiring for Business Analyst - Functional Support for our client into Commodity trading.

**The main responsibilities are**:

- Production monitoring**
- Monitor the global IT platform and execute the associated action when alerts are raised.
- Process (analyze, solve, document) incidents.
- Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
- Maintain monitoring systems and continuously share ideas to improve its effectiveness.
- Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
- Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
- Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures
**- Support to users**
- Process local user support requests (configurations, assistance,)
- Collect regularly user feed-backs on system Run Quality and share it with development teams
**- Transversal**
- Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
- Self-organize continuous learning on the IS systems and landscape
- Manage the IT part of the Singapore Business Continuity Plan
- Share improvement ideas with Business Analyst

**Qualification**:

- University degree in IT Engineering or Mathematics.
- 5-10 years relevant experience in IT trading environment
- Experience in risk and/or PnL environment as APPLICATION SUPPORT is must
- Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.
- Behavioral and social skills
- Interactive behavior : Active Listening and communication skills
- Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
- Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability
- Technical and functional skills
- Understanding of trading environment.
- Good technical knowledge on Windows environment
- SQL skill
- Good Scripting skills

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: $6,000.00 - $11,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday
- Weekend availability