Restaurant Supervisor

2 weeks ago

Singapore HOPLITE HOSPITALITY ASSOCIATES (SINGAPORE) PRIVATE LIMITED Full time

**Black Sheep Restaurants,**HK is inviting suitable applicants to join the team in Singapore
- Messina Singapore - Club Street

**ROLE**:
The Supervisor has a passion for hospitality and is committed to delivering memorable guest experiences and world-class service. They demonstrate a high level of responsibility and pride in their work. The Supervisor has a strong work ethic, natural ability to train fellow teammates and is ready to support the Manager/s in all daily operational tasks to ensure the smooth running of the restaurant.

**RESPONSIBILITIES**:

- Support the Restaurant Manager/s to lead operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.
- Lead from the front, telling our story and delivering memorable guest experience and world-class service.
- Engage guests to understand their needs, exceed expectations and create Champions.
- Help induct, welcome, support and onboard new joiners.
- Identify team training needs and partake in ongoing on-the-job training to improve personal and team performance.
- Share your knowledge to coach the team on hospitality and guest experience best practice, table maintenance and order of service.
- Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.
- Assist the Manager/s in all daily managerial tasks to maintain the effective operation of the restaurant.
- Support the Manager/s with stock counts, inventory management, scheduling and weekly meeting preparation where needed.
- Assist with daily opening/ closing duties including End of Day practices and reporting from both Revel and SevenRooms.
- Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.
- Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.
- Develop an in-depth understanding of the restaurants’ concepts, menus and wine lists.
- Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.
- Nurture a positive working environment, building strong relationships with teammates.

**EXPERIENCE**:

- Previous experience in a Restaurant Supervisor role.
- Thorough knowledge of service, hospitality, food and beverage.
- Driven to progress into a Managerial position and develop their career in hospitality.

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