Team Lead
4 days ago
**Job Summary**:
**Key Responsibilities**:
- Lead and manage a team of technical specialists to carry out service and maintenance works for security systems.
- Plan and assign daily tasks, ensuring timely completion of service calls and projects.
- Supervise and provide technical guidance on systems including Integrated Security Management Systems, Card Access Control, Intrusion Detection, and CCTV.
- Act as the primary point of contact for clients on escalated technical issues and service matters.
- Ensure service quality, safety compliance, and adherence to company standards across all team operations.
- Collaborate with the Service Manager to schedule resources, manage workloads, and drive team performance.
- Mentor junior team members and support skills development within the team.
- Review and approve service reports, documentation, and feedback from the team.
- Conduct site audits and provide recommendations for process improvements or technical upgrades.
- Ensure compliance with the Workplace Safety and Health (WSH) Act.
- Perform hands-on technical tasks as necessary, especially for complex or critical jobs.
**Requirements**:
- **At least 3-5 years of relevant experience**, with proven experience in a leadership or supervisory role.
- Strong technical knowledge and hands-on experience with security systems including Access Control, CCTV, Intrusion Detection, and Integrated Security Management Systems.
- Knowledge in IT, networking, and server systems is an added advantage.
- Effective leadership, communication, and team management skills.
- Strong problem-solving and client-handling abilities.
- Organized, responsible, and able to manage multiple priorities effectively.
- **Required to be on 24/7 standby (Allowance will be provided)**:
- Possession of a **valid Class 2B and/or Class 3 driving license**is advantageous.
Willie Goh | EA Registration No: R2197853
Swift Search Global Pte Ltd | EA Licence No: 18C9495
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