Studio Intern

**Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.**

**We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.**

**KEY DUTIES**
- Responsible for customer service, studio upkeep and virtual client experience
- Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
- Provide prompt replies to customer enquiries on various online platforms and our hotline
- Daily online and offline operations
- Studio housekeeping duties

**ENVIRONMENT**
- Flat hierarchy, independent working environment
- FREE Pilates Reformer classes

**REQUIREMENTS**
- **Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.**:

- **12pm - 5.30pm, Mondays to Fridays. Rest on weekends.**:

- At least 1 year working experience in administrative role
- Enjoys client interaction and can problem solve in a service-oriented way
- Good customer service and telephone etiquette
- Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
- Able to work independently alone or with the team.
- Experienced in admin work, good with google office and quick in picking up using computer systems
- Detailed oriented, meticulous, careful
- Tertiary students with 1 year of work experience are welcome to apply

**Job Types**: Part-time, Internship

Pay: $1,200.00 - $1,300.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday

Work Location: In person