Head of Risk Detection

Responsibilities
TikTok Pte. Ltd. will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok Pte. Ltd. sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

**Responsibilities**:

- Lead and manage the Risk Analysis Team, Investigations Team, and Core Analysis Team on a day to day basis.
- Develop and implement a comprehensive risk prevention and detection strategy.
- Collaborate with T&S experts to identify core metrics and work collectively to continuously optimize systems, processes and tools for improved risk forecasting and mitigation.
- Analyze incident trends, systems, and data to drive enhancements in risk prevention and detection across Trust and Safety. Provide recommendations for process, policy, and product improvements and lead the team of analysts conducting Root Cause Analysis and Post-Mordems.
- Oversee proactive investigations in real-time, liaise with relevant stakeholders, and drive short and mid-term solutions for challenging Trust & Safety concerns.
- Coordinate with global cross-functional teams, including Public Policy, Legal, Product, and Engineering, to develop effective solutions.
- Provide guidance, coaching, and mentorship to team members, and create individual development plans to support their professional growth.

**Qualifications**:
**Qualifications and skills**:

- Prior experience in Trust & Safety, particularly in risk detection and prevention, is essential.
- Proven leadership experience in a senior position within a top technology firm or equivalent, showcasing strategic thinking, agility in responding, and sound judgment. Demonstrated ability to manage both senior contributors and managers effectively.
- Ability to work effectively under high pressure situations, with strong interpersonal and communication skills to collaborate with diverse teams.
- Deep respect for other cultures and a profound empathy for users. Eager to pioneer new approaches within a rapidly growing and evolving tech company.
- In-depth knowledge of risks specific to social media platforms, a strong interest in addressing safety issues, and experience in designing proactive strategies to reduce harm.
- Capability to handle both deep-focused work and agility to adapt in a high-tempo environment, responding to day-to-day challenges of the role.
- Resilience and commitment to self-care, serving as a role model for the teams you manage.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.