Middleware Application Support Engineer

1 week ago


Kallang, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Responsible for system monitoring and maintaining the general health of the IT System;
- Ensuring the systems are operating at optimal level without issues and manage the change requests, defects management as well as the business-as-usual activities;
- Involved in hands-on technical troubleshooting and support also coordinate projects when needed;
- Suggest improvements by providing technical specifications for system / process enhancement;
- Ensure IT systems are operating with high efficiency;
- Develop implementation, integration, documentation according to agreed standards
- Support Disaster recovery exercises
- Weekend support or holiday support for release activities and connectivity testing or emergency issues and adhoc requests
- Gather and process relevant information at point of incident and perform quick assessment of the impact
- Responsible to communicate on incidents and provide regular update to the higher management, stakeholders and users until incident closure

**Requirements**:

- Diploma or Degree in Computer Science or Information Technology
- Application support experience of 4-6 years, preferably from a banking or Financial Institutions
- Able to be hands-on and perform sql queries for data retrieval and analysis using relational databases such as MSSQL, Oracle, ability to suggest SQL queries performance tuning a bonus
- Provide technical specifications for system/process enhancements;
- Knowledge of operating systems including Unix, LINUX and Windows
- Proficient in windows batch and Unix scripting
- Analytical and problem solving skills
- Proactive personality and rise to challenges
- Strong verbal, written communication skills



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