Reservations Sales Executive

1 hour ago


Singapore Dynamic Human Capital Full time

Hiring for 1 x Reservation Sales Executive

**Location**: Central

**Working days**: Monday to Friday

**Working hours**: 8.30am to 6pm

**Responsibilities**:
The main role of the Executive, Central Reservation is to aid and support the Sales Department by effectively and efficiently processing all forms of reservations. He/she is required to handle and process reservations and
Answer all incoming calls within the service level, and in a professional, helpful and engaging way.
Ensure all reservation details are entered timely and accurately into the system. Maintain a positive selling approach to maximize yield in both occupancies and rates.
Ensure external and internal customer expectations are being met and guest needs are satisfied.

**Other reservation or sales support related tasks**:
Assist with group bookings and coordinate with various departments with regards to the requirements and billing instructions.
Preparation of commission letters for property agents and follow-up with the Finance Department.
Liaise with corporate bookers on in-house guest extension of stay and to coordinate with the respective properties.
Create and maintain company profiles in the relevant softwares (ie; SAGE and Property Management System).
The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.

**Requirements**:
Able to work in fast paced environment and also customer service oriented
Has past prior experience in hospitality industry will be preferredLeonard Wong
RCB No. R1439647
EA License No. 16C8004

Not Specified

Minimum of 1 year(s) experience needed for this position



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