Rooms Controller

2 weeks ago

Singapore Marriott International, Inc Full time

**Job Number** 23200244

**Job Category** Rooms & Guest Services Operations

**Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Compliance Control Room

    2 weeks ago

    Singapore Barclays Full time $80,000 - $120,000 per year

    Job DescriptionPurpose of the roleTo manage Legal, Regulatory and Reputational Risk across all lines of business. This involves business critical functions in respect of key controls to manage Market Abuse and potential Conflicts of Interest via Information Barriers, Regulatory Insider Lists together with the ongoing operational management of the Watch List...

  • Avp, Control Room

    3 days ago

    Singapore Qontelsearch Full time

    As an AVP Compliance Officer, working in partnership with stakeholders and providing sound Compliance advice is a pivotal aspect of the role. This entails advising on insider trading and market abuse regulations, regulatory expectations on personal investment policy, conflicts of interest, and the Chinese Wall framework. You will also undertake control...

  • Avp, Control Room

    2 weeks ago

    Singapore GIC Investment Full time

    Location: Singapore, SG Job Function: Legal & Compliance Department **Job Type**: Permanent Req ID: 14971 GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an...

  • Control Room Analyst/ Assistant Manager

    18 hours ago

    Singapore Hays Full time

    Compliance Analyst/Assistant Manager, Compliance Control Room, APAC **Your new company** **My client is a reputable foreign bank within who is looking for a Compliance Control Room Analyst/ Assistant Manager (APAC) based in the Singapore branch** **Your new role** **The primary focus of the role is to work collaboratively with other Control Room...

  • Control Room Operator

    4 days ago

    Singapore SBM ASIA SERVICES PTE LTD Full time

    A CRO is capable of operating DCS, Fire and Gas and ESD systems from Central Control Room. He will optimise the process and reduce and control plant upsets. He will respond effectively to emergencies. He will ensure that plant inhibits and overrides are controlled as per procedures and Management System guidelines. He will ensure that that personnel under...

  • Control Room Admin

    3 days ago

    Singapore SATS Full time

    **About us** SATS Food Services Pte Ltd A wholly-owned subsidiary of SATS, is the largest integrated food company in Singapore, with a wide portfolio of food products and services. The three core businesses of the company are food distribution and preparation, manufacturing & processing, and abattoir & hog auction. With a strong network for global...

  • Housekeeping Room Controller

    2 weeks ago

    Singapore H WORLD HOLDINGS SINGAPORE PTE. LTD. Full time

    (Housekeeping Coordinator / Room Controller) is a key administrative role in the Housekeeping Department, mainly responsible for room status management and operations coordination. This position serves as the central control and dispatch hub for Housekeeping. Applicants must be Singaporean, Singapore PR, or LTVP holder. Main responsibilities include:...

  • Vice President, Compliance Control Room

    3 days ago

    Singapore MUFG BANK, LTD. SINGAPORE BRANCH Full time

    The role is within the Asia Compliance Control Room (“CCR”) which forms part of the Regional Advisory and Control Room Department in the Compliance Office for Asia (“ACO”). The role reports to the Regional Head of Control Room and works with the Asia CCR Team as well as the Global CCR Team which consist of 3 independent CCRs located at MUFG Bank:...

  • Control Room Operator-security

    4 days ago

    Singapore RANGER INVESTIGATION & SECURITY SERVICES PTE. LTD. Full time

    **Job Description**: - Mann control room - Monitor CCTV - Response to site's emergencies / issues - Daily attendance checking - Provide site's support - Stand-in at the site if required - Arrange and handle deployment issue - Handle incoming phone calls Job Requirements: - Minimun Senior Security Officer (licenced by PLRD) - RTT Trained - Computer...

  • Control Room Operator-security

    3 days ago

    Singapore RANGER INVESTIGATION & SECURITY SERVICES PTE. LTD. Full time

    **Job Description**: - Mann control room - Monitor CCTV - Response to site's emergencies / issues - Daily attendance checking - Provide site's support - Stand-in at the site if required - Arrange and handle deployment issue - Handle incoming phone calls Job Requirements: - Minimun Senior Security Officer (licenced by PLRD) - RTT Trained - Computer...