Spa Supervisor
3 days ago
Are you passionate about sales and delivering exceptional customer service? Nuffield Wellness is seeking a dynamic and motivated individual to join our team as a Spa Supervisor. As a leader in the wellness industry, Nuffield Wellness offers an excellent opportunity for career growth and development.
**Responsibilities**:
- Meet monthly sales targets by effectively promoting our spa services and packages
- Lead a team of spa staff and ensure smooth day-to-day operations
- Provide exceptional customer service to enhance guest satisfaction and loyalty
- Train and coach spa staff to deliver excellent service and achieve sales targets
- Maintain inventory and ensure adequate supplies are available
- Handle customer inquiries, concerns, and complaints in a professional manner
- Collaborate with other departments to enhance the overall guest experience
- Monitor and analyse sales performance, identifying areas for improvement
**Requirements**:
- Previous experience in a sales-oriented role, preferably in the spa or wellness industry
- Proven track record of meeting or exceeding sales targets
- Strong leadership skills and the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Exceptional customer service skills with a genuine passion for delivering a memorable experience
- Organizational and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays as required
We offer competitive compensation and benefits packages, along with opportunities for career growth within our organization. Join our team and be part of an organization that values customer satisfaction and employee well-being.
To apply, please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for the Spa Supervisor position at Nuffield Wellness. We look forward to hearing from you
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