Service Engineer
1 week ago
Job Description:
Main Objectives:
- Service security systems and provide services to our clients. Troubleshooting and solving problems.
- Ensure Customer satisfaction.
- To be proficient in our products and technology. Always improve ability.
- Manage relations with existing clients
- Finish routine preventive maintenance on time according to standards and policies.
Main Responsibilities include:
- Work with the Customer Service Representative to solve the clients security system problems in the earliest time.
- Provide support and maintenance services such as routine preventative maintenance, troubleshooting, system upgrades/expansions/alterations and systems training.
- Maintain long-term relationships with clients.
- Increase customer satisfaction
- Renew the support & maintenance contract.
- Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Provide routine preventive maintenances.
- Handle daily trouble-shooting, follow up all open technical issues till the problems resolved.
- Take over all service issues from Project team after External Hand Over done.
**Requirements**:
- Minimum Diploma or above in Electronic, Computer, Automatization or Mechanical Engineering.
- Minimum 2 year of customer service working experience (security-related preferred) in a multinational environment.
- Experience in security system field with knowledge of Access Control, CCTV and Alarm System will be considered as a plus.
- Basic IT knowledge in hardware, network and database.
- Ability to work under pressure
- Strong analytical skill and problem-solving ability.
- Strong self learning ability, work independently
- Customer-orientation
- Excellent communication and interpersonal skills
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
**Required Skills**:
Access Control Working Experience Finish BASIC Resume Preventive Maintenance Registration Mechanical Engineering Interpersonal Skills LTD Customer Satisfaction Troubleshooting Security Pressure Customer Service Maintenance Engineering Communication Training
-
Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]EXECUTIVE ENGINEER / ENGINEER, ELECTRICAL SERVICES (RAIL)[What you will be working on]You will provide engineering support for projects as well as engineering studies supported and undertaken by the Division. You will be involved in designing high voltage power systems, railway traction power systems and low voltage reticulation schemes;...
-
Director
6 days ago
Singapore GALA ENGINEER PTE. LTD. Full timeThe Operation Director is responsible for leading, guiding and directing all operational areas to ensure successful achievement of operational objectives. They must create operational plans that fully align with the organizations’ overall strategic plan, while maintaining a focus on operational effectiveness, efficiency, and customer satisfaction. This...
-
Singapore Public Service Division Full time $60,000 - $120,000 per year[What the role is]SENIOR / ASSISTANT PROJECT ENGINEER, RAIL SERVICES[What you will be working on]You will be part of the Rail Group (Electrical and Mechanical) to supervise the construction of rail transit projects. In the course of your work, you will assist the Engineer to review the contractor's materials submissions, test procedures, method statements...
-
Service Engineer
3 days ago
Singapore TORISHIMA SERVICE SOLUTIONS ASIA PTE. LTD. Full time**Job Description**: 3) To lead a team of technicians to carry out service & Maintenance works 4) To Coordinate with vendor contractors, customers and asset owners, until successful completion of works 5) To engage in pump performance improvement projects 6) To troubleshoot problems on machine & system on site 7) To be able to travel overseas to conduct...
-
Senior Service Engineer for Boiler
1 week ago
Singapore BOILERMAN SERVICE INTERNATIONAL PTE. LTD. Full timeMarine service engineer for marine boiler and inert gas system - attend vessel (anchorage,shipyard, overseas)for inspection, trouble shooting, commissioning and services. - service report on each job/project - customer support, in terms of remote advice - boiler tube repair and report - incinerator refractory repair and report requirements: - team work -...
-
Project Manager
6 days ago
Singapore GALA ENGINEER PTE. LTD. Full timeRoles & Responsibilities **Responsibilities**: - Project planning and requirements gathering, ensuring project requirements are met - Manage the entire budget for the project - Liaise and manage internal and external - Give proposals for project strategies, planning, definition of tasks and deliverables, quality control, risk analysis and management -...
-
Service Technician
6 days ago
Singapore DISHWASHER SERVICE PTE. LTD. Full timeDishwasher Service Pte. Ltd. is a homegrown Singapore company specializing in the repair and maintenance of domestic electrical and electronic appliances, including dishwashers, refrigerators, and washing machines. We are committed to delivering quality, reliable service to our customers and building a friendly, supportive work environment for our team. As...
-
Singapore Public Service Division Full timeWhat the role is EXECUTIVE ENGINEER/ ENGINEER, PROJECTS SYSTEM SUPPORT What you will be working on You will develop and design the various transport infrastructure projects in Singapore. With inputs from specialist divisions, you will lead in engineering studies and carry out detailed design coordination and review of the projects under your care. You are...
-
executive engineer
2 days ago
Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]EXECUTIVE ENGINEER / ENGINEER, ACTIVE MOBILITY[What you will be working on] You will play an active role in the network planning, engineering design, implementation and review of walking and cycling-related schemes in Singapore. You will work closely with government agencies and stakeholders to spearhead projects that will enhance the...
-
Associate Implementation Engineer
2 weeks ago
Singapore Moody's Investors Service Full timeImplementation Engineer (IE) works alongside with sales to discover customer business challenges and create unique solution prototypes to present back to decision makers, illustrating value and benefits of KYC’s solutions via an engaging story. IE has extensive knowledge of KYC’s software products and services and provide pre-sales and post-sales...