Data Center PMO Lead

JLL supports the Whole You, personally and professionally.

Data Center Program Management Office (PMO)
Project & Development Services

**What this job involves**:
An experienced Regional Program Manager is being sought, to cover APAC-wide Program Management delivery from Singapore. He/she should be an able practitioner, who will have experience in projects and program management, and be well-versed in site-enablement and pre-construction works for newbuild / greenfield developments.

This is an exciting role for a talented individual looking to excel in a regional role. You will have experience of planning and executing multiple activities at different stages of maturity and be the main point of contact for the PMO. You will be reporting to the Work Dynamics Account Lead, he/she will be expected to manage the capital budget and delivery of projects through the region and report accordingly.

Project / Program Operations
Assist the client to develop a robust project demand process working with the client stakeholders
Ensure the project process follows the agreed compliance
Assist the Client in the project strategy.
Lead and provide oversight to all of the regional projects and provide expert guidance and advice on all matters relating to project delivery.
On board project managers and ensure they deliver projects to specification, on time and in budget.
Ensure a robust scope, budget and program of projects is in place.
Responsibility to ensure that the PM’s report accurately on the status of the project and project finances.
Ensure that changes to scope or budget are reported on and managed accordingly
Ensure that project/program risks are reported on and managed accordingly
Drive cost assurance and value engineering.

Growth of Account
Meet assigned financial targets covering account sales and key pursuits. Services include Account Management, Project & Program Management and Portfolio Design.

**Demonstrate Strategic Partnering**:
Understand the long and short-term goals of client and identify opportunities and resources to maximize performance and outcomes in alignment with the client’s goals
Own and participate with representatives from Client and JLL in the development of the annual business plan covering whole company objectives.
Identify and examine threats and opportunities with the Client and develop understanding of client relationship with our competitors
Monitor and review account profitability with Business Line heads periodically
Keep key Business Heads and the client Team Leader aware of business opportunities with the Client and exercise judgment which will have organizational wide impacts.
Create awareness of JLL’s full range of services to the client as value creation opportunities
Understand and develop client’s pipeline, complete plans that develop relationships and have defined financial success measures agreed with the Accounts Operations Director.

Provide superior client service
Create awareness of JLL’s full range of services to the client as value creating opportunities
Own risk identification, management and reporting at an account regional level
**With the Client**: define, agree, and report on key performance indicators. Understand, document and disseminate client specific processes to teams.
Drive consistency in project delivery by JLL across allocated projects (including standards, process, communications, reporting, stakeholder engagement etc.)
Demonstrate knowledge transfer from lessons learnt amongst the core and site team members to improve service delivery.

JLL supports the Whole You, personally and professionally.

You will be able to demonstrate the following on a consistent basis:
Client-focused with excellent, effective and persuasive communication skills
Analyze risks and offer solutions and mitigating actions
Actively collaborate and manage client stakeholders, contractors and other vendors
Environmental, Sustainability and Health and Safety focused
Continuous improvement mindset

**Responsibilities**:
Provide advice, consultant, and be the authorized representative through site-enablement and pre-construction-related aspects of projects.
Work with internal stakeholders, client teams and third-party consultants and contractors to administer the required works required for pre-construction on behalf of our client.
Coordinate, clarify, and track design activities with Client and Client's third-party contractors.
Strong leadership and people management capability - leading teams and vendors directly.
Client-relationship management and with excellent communication skills to keep client, stakeholders and teams informed of program delivery progress, risks, scope changes etc.
Responsible for leading and setting expectations with the client and project delivery teams.
Be accountable for the management of project stakeholders, administration of the Client’s needs, interdependencies, risk management, variations and issues for successful project delivery.
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