Sales Operations Executive

5 hours ago

Singapore DTB DISTRIBUTION PTE. LTD. Full time

**About DTB**

DTB Distribution is a Singapore-based distributor that specializes in omni-channel distribution and marketing of both luxury and consumer beauty and lifestyle brands.

Over the decade, the group has attained strong go-to-marketing expertise across multiple channels - including multi-brand beauty boutiques, perfumeries, department stores, drug stores and online marketplaces.

We invest greatly in a team of marketing talents who are dedicated to brand building, solidified with robust consumer and market knowledge.

Driven by the mission of bringing consumers the finest of beauty and luxury brands from all over the world - across niche, prestige and masstige categories, we have since established a comprehensive portfolio of over 12 partner brands such as Filorga, Marvis, Isdin, Embryolisse, Acca Kappa, and growing.

**What does success look like?**

**Key Responsibilities**:

- Process sales orders and purchase orders accurately and efficiently using IWMS and BC, ensuring all necessary details are included and orders are fulfilled in a timely manner.
- Coordinate with the warehouse team to ensure accurate inventory levels, timely product deliveries, and proper handling of shipments.
- Communicate effectively with internal stakeholders, including key account team, warehouse personnel, and operations teams, to ensure seamless order processing and timely delivery of products.
- Assist in the preparation of sales reports and performance metrics, including sales forecasts and inventory reports.
- Manage customer inquiries and resolve any issues related to sales orders, POs, and shipment details.
- Ensure compliance with all regulatory requirements related to sales order processing and shipment coordination.
- Maintain accurate and up-to-date records of sales orders, POs, and shipment details.
- Provide administrative support to the sales team, including scheduling appointments and coordinating meetings.
- Stay up to date on industry trends and emerging technologies and make recommendations for process improvements and new solutions.
- Participate in projects as requested

**Qualifications**:

- At least 2-3 years of experience in sales administration or order processing, with experience using IWMS and BC.
- Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, with the ability to communicate effectively with internal stakeholders and customers.
- Attention to detail, with the ability to ensure accuracy and completeness of sales orders, POs, and shipment details.
- Familiarity with regulatory requirements related to sales order processing and shipment coordination.
- Experience working in a fast-paced environment and ability to work under pressure to meet deadlines.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
- Willingness to learn and adapt to new technologies and processes.

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