Associate Director, T&o Regulatory Engagement

Job ID: 40886

Location: Singapore, SG

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 2 Oct 2025

**JOB SUMMARY**
- The Associate Director, Technology & Operations (“T&O”) Regulatory Engagement & Advocacy supports the Global Head, T&O Governance in driving regulatory engagement and advocacy across T&O, including Technology & Architecture (“T&A”), Information & Cyber Security (“ICS”), Data and Resilience. This role helps ensure that T&O engages with our key regulators and provides high-quality, consistent regulatory responses aligned with the Group’s strategic objectives.- The Associate Director, T&O Regulatory Engagement & Advocacy plays a key role in regulatory horizon scanning, ensuring T&O is abreast current and emerging regulatory requirements in T&A, ICS, Data and Resilience. The role is also responsible for driving T&O’s engagement with regulators, managing correspondence with regulators, and monitoring and tracking key regulatory actions and obligations for T&O to ensure timely and effective resolution. The incumbent helps drive effective regulatory advocacy, supporting T&O representation in key working groups and industry bodies to influence policy and regulatory discussions.- By driving a cohesive and proactive regulatory engagement and advocacy, the role strengthens risk management, enhances compliance with global standards, and ensures T&O’s position as a trusted function in regulatory and governance matters.**RESPONSIBILITIES**

**Strategy**
- Supports the Global Head, T&O Governance in developing and executing a regulatory engagement strategy that aligns with the objectives of T&O, covering all verticals: Technology and Architecture (“T&A”), Information & Cyber Security (“ICS”, Data & AI, Resilience, and Chief Information Officers.
- Helps ensure alignment of regulatory requirements with T&O’s strategic transformation agenda, including modernization, data governance, and resilience initiatives.
- Maintains a comprehensive understanding of T&O’s risk profile, current regulatory requirements and emerging regulatory trends for technology, ICS, data & AI, resilience and third party, to anticipate and address challenges effectively.

**Business**
- Supports the Global Head, T&O Governance in defining and executing a pro-active regulatory engagement and advocacy plan which drives a consistent and timely understanding of the T&O strategy, focus areas, risk profile, challenges, and achievements.
- Responsible for managing key regulatory engagements for T&O: PRA / FCA meetings, PRA annual visits, the Bi-annual College of Regulators, CAM meetings.
- Responsible for managing PRA / FCA correspondence: PRA Feedback Letters, PSMs.
- Responsible for monitoring and tracking PRA / FCA action and helping to drive the successful resolution of these actions for T&O, ensuring the regulators receive regular progress update on key actions and other key regulatory obligations, as appropriate.
- Helps drive an accurate, coherent, and consistent narrative across key regulators and bank-wide Risk committees.
- Identifies any areas which may adversely impact our relationship with key regulators. Actively manage these areas through planning, tracking, governance reporting and escalation in order to drive their successful delivery and prevent any adverse impact on our regulatory relationships.
- Supports the Global Head, T&O Governance in defining an engagement approach at both an MT-1 and MT level to ensure clarity of regulatory narrative, and the escalation and reporting of any risks to the relationship.
- Helps develop meaningful regulatory MI, reporting and communication collateral, to ensure senior stakeholders have access to the right level of information in order to make informed decisions on our regulatory engagement, and regulatory and committee narrative.
- Works to the highest quality standards regarding execution discipline and attention to detail, being able to demonstrate proven meticulous execution discipline.

**Processes**
- Executes and supervises regulatory engagement, regulatory advocacy and regulatory horizon scanning process for T&O, to support the execution of the T&O Strategic Plan.
- Manages key regulatory engagements for T&O.
- Manages correspondence with T&O’s key regulators.
- Monitors and tracks key regulatory actions and obligations for T&O to ensure timely and effective resolution, provides progress updates to regulators as and if required.
- Performs regulatory horizon scanning, ensuring T&O is abreast current and emerging regulatory requirements across technology, ICS, data & AI, resilience, and third-party management.
- Facilitates a robust working relationship and collaboration with T&O stakeholders, and critical stakeholders and contacts outside of T&O (e.g., OTCR, regulatory bodies, industry bodies).

**People & Talent**
- Continuously enhances collaboration with key T&O and non-stakeholders, fostering a culture of knowledge sharing,