Content Writer Intern

6 days ago

Singapore Shopee Full time

Department Operations
- LevelInternship
- LocationSingapore

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- The Regional Seller Education team is dedicated to empowering sellers with the knowledge and tools they need to thrive. Through in-depth articles and courses, we break down complex topics into easy-to-understand, practical guidance.
- Write in-depth, well-researched articles covering a wide range of topics relevant to e-commerce sellers, including platform features, best practices, selling strategies, and troubleshooting tips
- Create engaging educational content such as guides, how-tos, FAQs, case studies, and more for sellers at different levels
- Collaborate with the other teams to ensure content aligns with current trends, platform updates, and seller needs
- Ensure all content is accurate, clear, and in line with the company’s tone and voice
- Regularly update and revise content to reflect new features, tools, and industry best practices.
- Stay up-to-date with e-commerce trends, platform updates, and seller feedback to keep content relevant and fresh

**Requirements**:

- Bachelor’s Degree in Communications, Business Administration, Marketing or any other field
- Exceptional writing, editing, and proofreading skills with a keen attention to detail
- Ability to explain complex concepts in simple, engaging language
- Strong communication and collaboration skills to work cross-functionally with product and marketing teams
- Self-motivated and able to work independently and meet deadlines
- Strong understanding of e-commerce, online selling, and platform-based selling tools is a plus

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