Regional Retail Operations and Performance Intern

**Position**:
MISSION AND RESPONSABILITIES:
The Retail Operations & Performance Intern will support the Senior Retail Operations & Performance Manager in overseeing and optimizing retail performance across all Direct Stores in the APAC and Travel Retail markets. This role provides hands-on experience in data analysis, business intelligence, operational coordination, and strategies initiatives to drive retail excellence and profitability.

**Job responsibilities**:
Key Responsibilities:
**Data Management & Performance Tracking**
- Retrieve, compile, and analyze weekly, monthly, and quarterly retail performance reports across all regional markets.
- Monitor key KPls such as Sell-Thru performance, Category trends, FTE productivity using BI dashboards.Identify performance gaps and propose solutions to enhance profitability.**Retail Excellence & Strategic Initiatives**
- Support the implementation of Retail Excellence Playbooks and initiatives to standardize best practices across all markets.
- Assist in the coordination and execution of new innovations and retail projects to enhance customer experience and operational efficiency.Manage customer survey results, compile insights, and support action plans to drive improvements in retail operations.**Financial & Expense Management**
- Maintain and track all retail-related expenses.
- Support cost management initiatives by identifying inefficiencies and recommending cost-saving opportunities.Explore and liaise with vendors across all Markets to negotiate competitive pricing and ensure business sustainability.**Communication & Presentation Development**
- Coordinate internal communication across regional retail teams.
- Develop PowerPoint presentations, newsletters, and reports to support key retail operations and strategic meetings.Support in content creation using Canva for visual storytelling and engagement.**Cross-Functional Collaboration & Project Coordination**
- Work closely with stakeholders across departments to facilitate seamless execution of retail initiatives.
- Provide administrative and logístical support for retail operational projects.
- Ensure smooth coordination and alignment in the execution of strategic retail plans.

**Profile**:
**Qualifications**

WHAT WE REQUIRE FROM YOU:

- University undergraduate in Business, Finance, Retail Management, Marketing, Data Analytics, or related fields.
- Highly independent, agile, and resourceful, with strong problem-solving skills.
- Strong analytical mindset with sensitivity to numbers and financial data.
- Strong desire to be successful.
- Proficiency in Microsoft Excel (formulas, pivot tables, data analysis), PowerPoint, and Canva.
- Detail-oriented, systematic, and project management experience is a plus.
- Strong communication and stakeholder management skills to engage with internal teams & external vendors.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Quick learner with a proactive attitude and a keen interest in retail excellence, performance analysis, and business operations.Able to commit for a full time 6 months internship (Jul 25 to Dec 25)**_GUERLAIN _**
**MAISON***:

- It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House’s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eugénie, Pierre-François-Pascal created his Eau de Cologne Impériale, which he gave to the young bride as a wedding present.
Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.