Social Work Associate

3 days ago

Outram, Singapore Montfort Care Full time

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that

DESIGNATION : Social Work Associate

RESPONSIBILITIES

The Social Work Associate (SWA) in the Central Triage Unit (CTU) provides frontline support in client enquiries, intake processes, and documentation. The SWA works closely with Social Workers and Senior-On-Duty (SOD) to ensure clients are attended to efficiently, risk concerns are flagged appropriately, and operational workflows are executed smoothly.

**Responsibilities**:

- Flag risk and safety concerns (e.g., abuse, self-harm, harm to others) to SOD or other seniors immediately
- Provide basic service navigation information (e.g., community resources, helplines) to clients
- Input enquiry and intake details into SSNet and internal databases accurately and within agreed timelines
- Maintain confidential and accurate records of client interactions
- Assist in tracking turnaround times, caseload statistics, and other CTU performance metrics
- Support the CTU team in refining workflows, templates, and client-facing resources
- Participate in team discussions, case reviews, and reflective practice sessions to improve service delivery
- Provide feedback from frontline experience to enhance client journey and reduce duplication for downstream teams

QUALIFICATIONS

- Possess Diploma in Social Work or other relevant qualifications from an accredited institution
- Other disciplines can be considered

OTHER INFORMATION

**Relevant Experience**:

- 1-2 years prior experience in Social Service Sector
- Fresh graduates are welcome to apply

**Competencies**:

- People-oriented with strong interpersonal skills
- Excellent oral and written communication skills
- Analytical and problem-solving skills to assess information quickly, make decisions, and provide recommendations
- Flexible and creative in devising alternative solutions
- Committed, proactive, and able to take initiative
- Effective report writing skills
- Team player, able to collaborate across functions

  • Social Worker

    2 weeks ago

    Outram, Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...

  • Retail Associate

    4 days ago

    Outram, Singapore Costumes 'N' Parties Full time $20,800 - $30,000 per year

    Job Title : Retail Associate - Costume BoutiqueLove costumes, fashion, theatre or cosplay? Join our costume store teamWe're looking for Retail Associates who enjoy creating magical retail experiences.You'll help customers find the perfect costume, keep the store looking fabulous, and enjoy a vibrant, creative work environment.What You'll Do:Welcome and...

  • Programme Executive

    2 weeks ago

    Outram, Singapore Talents@Work Pte Ltd Full time

    **The Challenges**: - Develop, implement, and evaluate programmes under categories such as Empowering Women, Empowering Young Women, and Community Support - Design and curate curriculum, recruit beneficiaries, and provide training and supervision to volunteers - Build partnerships with community agencies, corporate organizations, and volunteers - Manage...

  • Social Media Executive

    21 hours ago

    Outram, Singapore Caerus Holding Full time

    Are you a social media maven with a passion for all things modern and fun? We are seeking a Social Media & Brand Enthusiast to join our vibrant team and take our brand's online presence to new heights. As the Social Media & Brand Enthusiast, you will be the voice of our modern and fun brand, captivating our audience through engaging content, building brand...

  • Associate Design System Manager

    3 days ago

    Outram, Singapore BandLab Technologies Full time

    BandLab is a social music platform that empowers everyone to be a creator. With a global community of over 50 million musicians and fans, BandLab combines music-making tools like the world's first cross-platform collaborative audio workstation with social features like video sharing, messaging, and discovery. As an Associate Design System Manager you will...

  • Junior Sales and Marketing Associate

    1 week ago

    Outram, Singapore NYJ Company Full time

    **Position Overview**: Are you a motivated, enthusiastic individual with a flair for sales and marketing? Do you have a knack for building relationships and crafting compelling messages? We’re seeking a Junior Sales and Marketing Associate to assist in driving our sales efforts and marketing initiatives. You’ll be working closely with our sales and...

  • Social Media Marketer

    6 days ago

    Outram, Singapore Chashan Song (Singapore) Pte Ltd Full time

    **Are you someone that’s creative and enjoys creating content? If yes, you're exactly what we are looking for!** **Position**: Social Media Marketer **Location**: Blk 1 Tanjong Pagar Plaza, ChaShan Song, #01-44A Singapore 082001 - Manage and grow our social media platforms (Instagram, Facebook, TikTok, etc.) - Plan, create, and schedule engaging content...

  • Senior Social Worker

    1 week ago

    Outram, Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast-paced...

  • Social Media Intern

    21 hours ago

    Outram, Singapore Prelit Advisory Group Full time

    **About the Role** We’re looking for a creative, curious, and digitally savvy Social Media Intern to support our marketing team. You’ll help grow our online presence, connect with our audience, and shape the voice of our brand across platforms. This is a great opportunity to gain hands-on experience in content creation, digital strategy, and brand...

  • Social Media Sales Executive

    6 days ago

    Outram, Singapore FYYA Full time

    We’re looking for a **Social Media Sales Executive** who is both social-savvy and sales-minded — someone who can create engaging content, connect with audiences online and turn conversations into conversions. **Responsibilities** - Plan and post regular content on platforms like Instagram, TikTok, LinkedIn and Facebook - Respond to DMs/comments and...