Hotel Housekeeping Operations Manager

5 days ago


Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

The main responsibilities and tasks of this position are listed as, but not limited to the following:

- To assist in directing, maintaining, training ,organizing and supervising cleanliness and maintenance of the Guestrooms and Public Areas, Laundry, Linen Room and Uniform Room
- To ensure maximum efficiency in performance of housekeeping personnel
- To acquire and maintain immaculate guest rooms and public areas
- To assist the department to control and reduce departmental expenses/labour, linen, equipments, supplies, amenities and uniform
- To prepare monthly and daily scheduling to ensure adequate manpower
- To be completely familiar with and carry out policies and procedures set forth by the hotel
- To assist in training, supervision and maintenance of grooming and standards within the scope of responsibility
- To continually supervise, train and retrain all housekeeping personnel
- To inspect rooms cleaned by housekeeping personnel for cleanliness and maintenance of deficiencies
- Initiate and maintain effective communication within housekeeping, engineering and front office department
- To oversee the daily operations of the Laundry, Linen room and Uniform room
- To ensure quarterly linen and uniform inventory is carried out
- To ensure monthly orders for guest and cleaning supplies is raised
- To assist with the Annual Budgeting process for their respective sections
- To conduct daily morning briefings
- To ensure all action plans made for the departmental goals are followed through
- To make staff rosters for Rooms, PA, Linen room and Uniform room
- To manage and control Overtime, Overtime spreadsheet and Daily staffing spreadsheet
- To check all Laundry charges entered by the Valet
- To perform any other duties that may be assigned by the Management.



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