Community Engagement Associate

2 weeks ago

Singapore Vanguard Healthcare PTE. LTD. Full time

**Location: Tampines/Woodlands Care Home**

**Job Purpose**:

- Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

**Responsibilities**:

- Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
- Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
- Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
- Work with departments to develop communications / marketing collaterals when needed
- Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
- Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
- Participate in the research, writing, and presentation of proposals and reports where required
- Lead and organize internal and or external events for Vanguard
- To track and report effectiveness of our outreach programmes and engagement activities

**Volunteer Management**:

- Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
- Oversight and keeping track of Vanguard’s list of volunteers
- To conduct briefings to volunteers at commencement of activities
- Develop a feedback mechanism for the Volunteers who have served in Vanguard
- Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
- Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
- Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
- Collaborate with other social service agencies to leverage volunteers pool
- Manage regular reporting and tracking, and report metrics
- Donation management - Tracking and responding to donations received for the Home.

**Job Requirements**:

- A diploma in Mass Communications, or Journalism is preferred
- Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
- Ability to multitask and perform under pressure
- Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
- Proficient in Microsoft Office and data presentation
- Savvy in design softwares and platforms such as Canva and Piktochart
- Eye for details and meticulous in planning of events from start to the end
- Proven capability to drive strategic PR campaigns to achieve measurable results.
- Can-do positive attitude, with interest to engage the elderly
- People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
- Customer service-focused attitude and approach and have a pleasant personality
- About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred

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