Senior Engagement Manager, National Digital Identity

2 weeks ago

Singapore Government Technology Agency Full time

**What the role is**

NDI Platform is a digital infrastructure that serves as a common and universal trust framework which the public and private sectors can leverage to build value-added digital services. NDI co-create innovative solutions that can boost business productivity and deliver better customer experiences.
At NDI, as part of the Programme Management team, you would be strategizing, implementing and maintaining programme wide initiatives that adhere to organisational objectives. As a Senior Engagement Manager, you would also be engaging our agencies and partners both locally and internationally, working with the product teams to deliver impactful products to our citizens and enabling simpler digital experiences.

**What you will be working on**
- Work closely with project sponsor, cross-functional teams and product teams to plan and report scope, deliverables, required resources, workplan, budget and timing for new and existing initiatives. - Responsible for cultivating and maintaining relationship with local and international agencies and partners while also co-creating of value-added digital services that leverages on NDI products - Acquire good knowledge on the product offerings, APIs capabilities and understanding of agencies’ need to on-board value-add services - Be the account manager of partners for co-creation of new digital products, on-boarding and issue resolution - Collaborate with other Product Managers within NDI or other strategic Government products to deliver cross-functional outcomes - Outreach to agencies at various platforms to showcase NDI product capabilities, understand partner needs and bring them on-board as part of the eco-system - Work closely with the product owners, agencies and marcom to craft and share about NDI in various media forums

**What we are looking for**
- Degree in Computer / Computer Science, Electronics and Computer Engineering, Information Technology or equivalent - Engagement experience, dealing with agencies on adoption of products - Consulting, business analysis experience with strong analytical, conceptualisation and problem solving skills - Ability to have strategic perspectives, and understand business needs and challenges - Minimum7 years of working experiene
Advantageous to have: - Experience in Programme Management - Experience with engaging international partners (including government agencies) - Understand REST API, Digital Encryption/Signature, W3C and other international standards
We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you - so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round. *Subject to the nature of your job role that might require you to be onsite during fixed hours

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