Orders Fulfilment Executive
1 week ago
Ensure smooth running of sales order transactional processes
- Check open orders, availability of articles, ensure customer notes are taken into consideration, monitor delivery time, and send delivery confirmation to customer
- Monitor backorder releases: check availability, optionally merge orders, set delivery dates, confirm/release (in SAP). Ensure timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction
- Monitor and resolve order issues and processing errors
- Support complaints (logistics and commercial) and returns handling
**Requirements**:
- SCM/back office experience preferably in a technical industry.
- Knowledge of ERP system (SAP)
- Good knowledge of Excel, Word and Outlook
- Knowledge of CRM (Microsoft Dynamics) is an advantage
- Location East. 5-days work week
HR Affiliates; EA No: 10C3060; ROC No: 53164100K
**Job Types**: Full-time, Permanent, Contract, Temporary
Contract length: 12 months
**Salary**: $3,200.00 - $3,800.00 per month
Schedule:
- Monday to Friday
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