Operations & Fulfillment Coordinator
17 hours ago
**Key Highlights**:
- Join a leading global eCommerce mattress brand
- Hybrid Work
- Working Hours: 11 AM - 7 PM (Monday to Friday)
**About Us**
We are hiring for our fulfilment company managing logistics and operations for DAS eCommerce brands, including a leading global mattress brand known for its premium sleep products. As we continue to expand, we are looking for a highly organized and detail-oriented **Operations & Fulfillment Coordinator**to ensure smooth daily operations.
**About the Role**
In this role, you will be responsible for **managing daily fulfillment operations and ensuring seamless communication** between customers, delivery partners, and internal teams. If you are **meticulous, tech-savvy, and excellent at multitasking**, this role is for you
**Your Responsibilities**
1. **Order & Delivery Management**:
- Review and organize daily delivery orders each morning
- Plan and arrange daily delivery routes for efficiency
- Identify and coordinate orders requiring installation
2. **Customer Order Support**:
- Respond to online order inquiries promptly
- Provide accurate delivery updates to customers to ensure high service standards
3. **Administrative & Coordination Tasks**:
- Maintain detailed records and reports on orders, deliveries, and fulfillment performance
- Communicate with warehouse and logistics teams to ensure smooth execution
**Who We’re Looking For**
- **Tech-Savvy**: Comfortable using computers and online platforms for order management
- **Meticulous & Detail-Oriented**: A keen eye for accuracy in logistics and order processing
- **Multitasker**: Able to juggle multiple tasks efficiently in a fast-paced environment
- **Proficient in Microsoft Office (Word & Excel)**
**Benefits**
- **Performance Bonus**:
- **Employee Discounts**:
- **Flexible Work Arrangement**
**Job Types**: Full-time, Permanent
Pay: $2,500.00 - $3,000.00 per month
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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