Client Relations Executive
2 weeks ago
**Responsibilities**:
- Provide a high level of Customer service.
- To manage the admin aspect of the Client Relations Department.
- Professionally answering all enquiries promptly and efficiently.
- To create a system to manage all students profiles efficiently.
- To provide immediate attention and assistance to all Parents and parents in a courteous and professional manner.
- To support the team with their admin duties which include updating data on excel spread sheets and in the CRM system and all other duties pertaining to the various student programs and classes.
- To control all general office expenses such as printing, paper supplies and general purchases.
- To prepare necessary month end reports for the Client Relations Manager.
- To ensure all classrooms and facilities are conducive for all our students.
- Other duties which may be assigned from time to time by the Assistant Manager and Client Relations Manager.
**Job Requirements**:
- Strong communication and interpersonal skills
- Fluent in English (written & verbal)
- To have extensive office administration skills
- Proactive and resourceful
- Self-driven with positive mindset
- 2-3 years of experience in current field
**Job Types**: Full-time, Permanent
**Benefits**:
- Professional development
Schedule:
- Weekend availability
Supplemental Pay:
- Performance bonus
**Education**:
- Postgraduate Diploma/Certificate (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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