Air Freight Customer Service Executive

Responsibilities Quote and secure new business (from new customers or increased share from existing customers)Liaise with customers on air/sea import/export shipment instructions Coordinate with internal CS/Ops teams and vendors to execute shipments Resolve problems when they crop up (rare but sometimes will happen at night / weekends)Build and maintain key...

This is an exciting opportunity to join a dynamic organisation offering its services to a range of industries. **Key Responsibilities for the Air/Ocean Export Customer Service Executive**: - Reporting and data entry - Quoting customers and follow ups - Organising collections and liaising with transport, airlines/carrier and warehouses. - Documentation and...

· Quote and propose air freight solutions to customers· Coordinate with airlines on rates and bookings· Liaise with customers on export shipment instructions and booking updates· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc· Prepare job sheets for Operations to follow up· Check shipments status / uplift· Job costing·...

We are a growing freight forwarder specialising in air freight solutions . To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations) to lead our export team and help drive service excellence and digitalisation.What You'll Do Lead a 5-member air export operations team Oversee AWB execution, export documentation,...

We are a growing freight forwarder specialising in air freight solutions . To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations)to lead our export team and help drive service excellence and digitalisation. What You'll Do Lead a 5-member air export operations team Oversee AWB execution, export documentation,...

• Quote and propose air freight solutions to customers• Coordinate with airlines on rates and bookings• Liaise with customers on export shipment instructions and booking updates• Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc• Prepare job sheets for Operations to follow up• Check shipments status / uplift• Job...

**Export role** - Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master - Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels - Ensure all export cargo are properly marked and labelled prior to transfer to airlines - Give...

Responsibilities Quote and propose air freight solutions to customers Coordinate with airlines on rates and bookings Liaise with customers on export shipment instructions and booking updates Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc Prepare job sheets for Operations to follow up Check shipments status / uplift Job costing...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

The Air Freight Executive is responsible for managing day-to-day operations such as the processing of documents, permits and other tasks related to air import and export jobs, and coordinating cargo movement with customers, overseas agents and freight forwarders. **Responsibilities**: Ensure that the correct type of permits are declared for each...