Director, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Product Management

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

We are looking for a Director - Product Management, New Payment Flows, to drive product strategy and go-to-market execution for Mastercard’s Account-to-Account consumer payment solutions (Pay by Account, Bill Pay, Small Business Invoicing). These solutions leverage a combination of Mastercard’s card and account based technologies, to enable mutiple use cases such as personal payments, retail & bill payments and small business payments.

Role
- Identify account-to-account payment opportunities within the AP region. These are typically markets or payment flows dominated by bank transfers, wallets and other alternative payment methods (i.e. other than cards)
- Understanding of Tokenization of payment credentials for digital payments
- Market and customer segmentation for these products
- Develop effective customer sales material, train sales teams
- Develop a go-to-market plan, finalize annual performance metrics, develop executive dashboards for product performance and distribution tracking
- Participate in new feature development process with global product development team
- Be the voice of the customer and gather market feedback, and enhance the new feature development cycle
- Pricing strategy for these products
- Cross functional coordination with other relevant products / platforms, customer delivery, pricing, legal / compliance & regulatory, franchise
- Embed Product Management Excellence and consumer insights in all product management activities

All About You
- Good understanding of the real-time payments, ACH, card payments and digital payments in general
- Proficient in product development / product management and go-to-market activities
- Strong communications and presentation skills, including the ability to work with people across a matrix organization at all levels
- Appreciation of the diverse market nuances in the AP region
- Strategic thinking, collaborative working style, ability to manage multiple stakeholders

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.