Retail Sales Associates

**Role: Retail Sales Associates**

**Location: Central**

**Working Hours: 5 working days, rotating shifts, retail hours**

**Salary: Up to $3,000**

**Responsibilities**:
**Customer Engagement & Sales Excellence**
- Be the first point of contact, greeting every customer with energy and enthusiasm.
- Engage with customers to understand their needs and recommend.
- Confidently explaining product specialties, mixed with product storytelling.
- Execute effective upselling and cross-selling techniques while ensuring customers leave with the best experience and of course, happy purchases
- Build and foster brand loyalty to encourage repeat visits.
- Proactively implement strategies to increase sales performance, identifying opportunities to boost revenue and optimize inventory movement.Build strong relationships with VIP and repeat customers, enhancing long-term brand loyalty and driving higher-value transactions.

**Retail Operations & Store Presentation**
- Support daily store operations, including stock replenishment, visual merchandising, and overall store organization.
- Assist in stock management efforts, ensuring key products are always available and inventory levels are optimized.
- Work closely with the Visual Merchandising team to maintain a premium, inspiring, and visually appealing retail environment.
- Stay adaptable in a fast-paced, high-traffic airport retail setting, ensuring a consistent and high-quality shopping experience.Ensure compliance with loss prevention policies and secure proper handling of high-value merchandise.

**Effortless Checkout & Transaction Management**
- Process sales transactions with precision and efficiency, ensuring a seamless checkout experience.
- Handle various payment methods, including credit cards, mobile payments, and airport tax-free transactions.
- Assist customers with tax refunds, product exchanges, and promotional redemptions while maintaining premium service standards.
- Ensure proper handling of store discounts, promotions, and loyalty programs to maximize customer value.
- Oversee cashiering processes, ensuring a smooth, organized, and efficient checkout experience during peak periods.Handle high-value transactions with care, maintaining accuracy and security at all times.

**Brand Representation & Product Knowledge**
- Stay up to date with latest product seasonal items, becoming a go-to expert on product features and benefits.
- Be a brand ambassador and provide authentic customer interactions and storytelling.
- Support sales campaigns, in-store activations, and promotions, ensuring they are executed effectively to drive conversion.Provide guidance and mentorship to junior associates, fostering a culture of continuous learning and performance improvement.

**Requirements**:

- 1-2 years of retail experience, preferably in sportswear, yoga wear, fashion, or premium brands.
- Passion for yoga, sports, movement, and running
- Strong sales acumen, with the ability to confidently recommend products and drive sales through storytelling and upselling techniques.
- Experience handling POS systems, multiple payment methods, and tax-free transactions with accuracy.
- Ability to thrive in a fast-paced, high-energy retail environment, particularly in an airport or high-traffic setting.
- Proven track record of exceeding sales targets and delivering outstanding customer service.
- Strong ability to build and maintain relationships with VIP and repeat customers, driving long-term brand loyalty.
- Experience handling high-value transactions and supporting loss prevention efforts.
- Team player with a positive attitude, eager to contribute to a fun, dynamic, and goal-driven workplace.
- Flexibility to work shifts, weekends, and public holidays, aligning with airport retail hours.Singaporeans only

**HOW TO APPLY**:
Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)