Patient Care Executive

6 days ago

Singapore WINGS THERAPY CENTER PTE. LTD. Full time

**Join Singapore’s Most Innovative Therapy Center**

**Position Title**:Patient Care Executive
**Employment Type**:Full-Time

**Location**:Wings Therapy and Learning Center, Singapore

WINGS Therapy and Learning Center is Singapore’s first intensive therapy center, and we’re on the lookout for a passionate, detail-oriented, and empathetic individual to join our vibrant team. If you thrive in a dynamic environment and care deeply about making a difference in the lives of children and young adults with special needs—this is your calling.

**What You’ll Be Doing**

**Creating Exceptional Patient Experiences**
- Serve as the first point of contact for inquiries and guide families through the registration process with warmth and professionalism
- Manage patient onboarding, scheduling, and ongoing care coordination
- Communicate clearly with families about payment policies and intake procedures
- Maintain accurate and up-to-date patient records and databases
- Provide support to walk-in guests and ensure a welcoming environment

**Supporting a Safe & Comfortable Therapy Environment**
- Oversee cleanliness and upkeep of the center
- Manage inventory and order supplies (pantry, stationery, therapy equipment)
- Ensure therapy equipment is maintained and secure
- Handle mail, courier services, and general administrative tasks

**Ensuring Accurate Billing & Timely Collections**
- Generate invoices and reconcile billing with therapy hours
- Send reminders for overdue payments and follow up on collections
- Investigate and resolve billing discrepancies

**What We’re Looking For**
- Diploma in Business Administration, Marketing, Communications, Finance, or related fields
- Prior experience inhealthcare or childcare is a plus
- Proficient in MS Office (Excel, Outlook, Word, PowerPoint)
- Familiarity with clinic management systems
- Bonus: Skills in Adobe Photoshop, Illustrator, or video editing
- Strong communication,organizational, and customer service skills
- Ability to multitask and work under pressure
- Entrepreneurial mindset and a heart for children with special needs

**What You’ll Get**
- A client-centered culture with strong ethics
- Competitive salary and benefits
- A chance to make a meaningful impact every single day

**About WINGS Therapy and Learning Center (WINGS)**

Founded in 2017, WINGS is Singapore’s first intensive therapy center offering transformative therapies including Pediatric Physical Therapy, Occupational Therapy and Adaptive Sports & Fitness. We’ve helped over 6,500 children and young adults with conditions ranging from Cerebral Palsy to Developmental Delay and Genetic Disorders.

Learn more:
**Ready to make a difference?

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