Restaurant Supervisor

1 hour ago

Singapore SALEM RESTAURANT PTE. LTD. Full time

We are looking for a detail-oriented person to join our company as a Restaurant Supervisor.

As a Restaurant Supervisor, you are responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis. You are also responsible for delegating tasks to all the restaurant personnel and ensuring that the responsibilities are completed in a timely manner.

Your ultimate goal will be to provide world-class customer service to the guests. To be successful in this job role, you should work for long working hours as well as on weekends as and when required. You should also assist the Restaurant Manager in hiring potential employees and train them as per their designation.

**Responsibilities**:

- Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
- Overseeing the staff for the smooth running of the restaurant.
- Assisting the HR team as well as the Restaurant Manager in the hiring process.
- Training new employees as per their abilities and skills.
- Maintaining a strong relationship with suppliers and vendors.
- Inspecting the food and beverage stock level and restock them in a timely manner.
- Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
- Checking with the guest and making sure that they are getting served with the best quality food.
- Resolving customer complaints in a professional manner.
- Ensuring customer satisfaction with all the services provided to them.
- Preparing daily reports and presenting them to the higher management.
- Managing the outstanding bills and cash inflows of the restaurant.

**Requirements**:

- Bachelor’s degree in Business Management, Hospitality, or a related field.
- Prior work experience as a Restaurant Supervisor, or a similar position in the Hospitality industry.
- Professional certification as a Certified Restaurant Supervisor will be an advantage.
- Proficiency in Restaurant Management Software such as Foodie365cloud, KoomiPOS, PeachWorks, or similar software.
- Extensive experience in demonstrating leadership skills.
- Ability to maintain a positive work environment.
- Amazing written and verbal communication skills.
- Ability to work for long periods of time and on weekends as well.
- Strong organization and analytical skills.
- Exceptional customer service skills.
- Strong sales skills.
- Customer-oriented individual and an outstanding problem-solver.
- Good numerical abilities.
- A keen eye on details for accuracy.
- Good time management skills.

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