Business Analyst

Instructions for interested applicants

**Where you would add value**

You will report to Development Manager, Technology.

**How you would make a difference**

The business analyst has the following areas of responsibility may include but not limited to

Analysis
- Facilitate the development of a Business Case by acting as a consultant to the client
- Analysis and documentation of customer requirements
- Understanding and reporting on current state vs future state
- Evaluate, design and change business processes
- Translation of the customer requirement into a functional requirement
- Delegation of tasks and processes to team members
- Facilitation of JAD session with customers and product owners to unpack requirements
- Coach and mentor team members to reach organizational goals and maintain quality deliverables Solutioning
- Analysis and documentation of the functional requirements
- Understanding the overall value proposition and being able to position and follow through on planned delivery execution
- Thorough understanding of the product offering and being able contextualize this offering in new markets
- Solid understanding of functional decomposition and what is required for a system phased implementation
- Maintaining a high quality of deliverables and ensuring strict timelines are adhered to as part of team delivery
- Ensure strict requirements traceability maintained and improve on overall product deliverables
- Collaboration with business and systems architects on overall product feasibility and implementation standards

Team management Leadership
- Regular deliverable reviews and quality assurance sessions
- Definition of operational processes and process improvements
- Drive implementation of approved and prioritized business requirements

Agile Methodology
- Design and validate the functional solution using Agile Methodology
- This involves interpreting the product / functional requirements into Agile Epics and Stories
- Plan Agile Sprints and Stories for the Sprint
- Identify a set of stakeholders that need to be involved in creating and validating the Agile Story
- Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA)
- Validate the Agile Epics, Stories and Test Basket with the identified stakeholders and obtain signoff

**What you need to be successful**

Knowledge and Experience:

- BSc Computer Science Degree or relevant 3 years qualification
- Minimum 7 years’ experience in Software Development as a Business Analyst
- At least 2 years’ experience leading a team Business Analysts
- 4 years’ UML Experience
- Knowledge of DevOps Methodologies and Tools
- Experience in Health Insurance
- ITIL services framework
- Knowledgeable in Agile management tools, techniques and systems
- Agile SCRUM Methodologies
- Business Analyst Body of Knowledge
- Good experience working with cross functional teams
- Business experience and product knowledge
- Exposure and knowledge of industry compliance standards and legislation

Education / Qualifications / Accreditations with Professional Body:

- Minimum IT degree level education (BCom or BSc in information systems or computer science)
- CBAP Certification (advantageous)
- Business Analyst Diploma or Similar

Technical Skills:

- UML, BPMN
- SQL, XML Spy, PostMan, SOAP UI
- Enterprise Architect, DrawIO, Visio, Notepad++