Delivery Supervisor

4 days ago

Singapore WORLD FASHION LOGISTICS PTE. LTD. Full time

Job Overview:
Delivery Department Supervisor will be responsible for overseeing and optimizing the delivery operations of the company. The role is pivotal in ensuring that products are delivered to customers in a timely and efficient manner. Will need to manage the delivery team and collaborate with various stakeholders.

Key Responsibilities:
**Team Leadership**:
Train, and supervise delivery department support staff.

**Customer Satisfaction**:
Ensure high levels of customer satisfaction through on-time and accurate deliveries.

Address customer inquiries and concerns promptly and professionally.

**Fleet Management**:
Manage the delivery fleet, including vehicle scheduling.

**Data Analysis**:
Analyse delivery performance data to identify areas for improvement.

**Cost Management**:
Monitor delivery expenses and seek opportunities to reduce costs while maintaining service quality.

Negotiate contracts with delivery service providers to optimize expenses.

**Cross-Functional Collaboration**:
Collaborate with other departments such as logistics operations, inventory, and customer service to streamline operations.

**Qualifications**:

- Diploma in business administration, logistics, or a related field. Proven experience in delivery management, preferably in the fashion or retail industry.
- Strong knowledge of supply chain and logistics principles.
- Excellent leadership and team management skills.
- Effective communication and problem-solving abilities.

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