Manager, Interconnect

2 weeks ago

Singapore Singtel Full time

**Manager, Interconnect**:
**Date**:22 Jan 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group
- At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all._

**Be a Part of Something BIG**

As a Manager, Interconnect, you will be responsible for managing, plans, maintains and implements changes to Singtel’s interconnection network. Manage operational/technical procedures, licensees and operators with regard to interconnect and regulatory requirements/matters.

**Make an Impact by**
- Plans, maintains and implements changes to Singtel’s interconnection network
- Coordinates across departments to detail workflows and network operational procedures. Operational procedures include site visits to Exchange premises/ Cable stations and handle Common Duct Network
- Preparation of reports to regulator(s) and assist with and/or prepare submissions with regard to regulatory requirements and public/closed consultations
- Interaction with regulators/operators/licensees through calls, meetings etc. to manage the various stakeholders and issues
- Participate in industry working groups e.g. number portability, tunnels meetings.
- Coordinate with finance and billing departments to work out details and workflow on billing and settlement
- Bills operators for interconnect charges, handle billing verification and monitor payment status
- Coordinate with IT/Product to work out required new system specifications and functionalities
- Draft/manage correspondences, Agreements or Contracts
- Manage call detail records and documentation for billing and operational procedures
- Engage in technical discussion/negotiation with licensees
- Process the orders and transactions from/ with other licensees and handle day to day operation work
- Work cohesively with the team members and cross department to ensure that all tasks and deliverables are completed according to schedule

**Skills for Success**
- Degree in Engineering (any fields) or equivalent qualifications in Telecommunications
- 1-2 years of relevant experience or knowledge/understanding of telecommunications and infrastructure fixed, wireless, internet etc
- Excellent writing and verbal communication skills

Rewards that Go Beyond
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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