Senior Servicenow Developer

5 days ago

Singapore Cognizant Full time

We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

Key Responsibilities:

  • Lead the development and implementation of custom applications using ServiceNow App Engine
  • Provide technical mentorship and guidance to junior developers
  • Design and develop complex workflows, business rules, and custom applications
  • Establish coding standards and best practices for the development team
  • Conduct code reviews and ensure quality of deliverables
  • Troubleshoot complex technical issues and provide solutions
  • Create technical documentation and knowledge base articles
  • Participate in architecture discussions and solution design sessions
Required Qualifications:
  • Minimum 7 years of ServiceNow development and implementation experience
  • Minimum 3 years of hands-on experience with ServiceNow App Engine development
  • Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
  • Experience in at least 2 large-scale ServiceNow implementations
  • Strong expertise in JavaScript and ServiceNow scripting
  • Proven track record of technical leadership and mentoring
Technical Skills:
  • Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
  • Expertise in ServiceNow scripting using JavaScript
  • Strong understanding of ServiceNow platform capabilities and limitations
  • Proficiency in:
    • Business Rules
    • Client Scripts
    • UI Policies
    • UI Actions
    • Workflows
    • Flow Designer
    • Integration Hub
    • Service Portal development
  • Experience with source control and deployment tools
  • Knowledge of REST/SOAP web services and APIs
Leadership Skills:
  • Demonstrated ability to mentor and guide junior developers
  • Experience in conducting technical training sessions
  • Strong code review and quality assurance skills
  • Ability to translate complex technical concepts to non-technical stakeholders
  • Experience in estimating development effort and managing technical deliverables
Additional Requirements:
  • Experience with Agile development methodologies
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Experience in creating technical documentation
Preferred Qualifications:
  • Experience with multiple ServiceNow releases and platform upgrades
  • Knowledge of ITIL processes and frameworks
  • Experience with performance tuning and optimisation
  • Background in implementing ServiceNow best practices and governance
  • Additional technical certifications in relevant areas
This role offers an excellent opportunity for an experienced ServiceNow developer to take on technical leadership responsibilities whilst continuing to deliver hands-on development work in a dynamic environment.

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