Enterprise Data Service Delivery

Enterprise Data Service Delivery - Solutions Engineer - Singapore

Location
Singapore

Business Area
Sales and Client Service

Ref #
10045375

Description & Requirements

We're Bloomberg Enterprise Data - fast-paced, innovative, and expanding. We have worked hard and smart to become the business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options. This means our clients get exactly the data they need, when they need it, in the format they prefer. Without us, they simply can't operate.

What's the role?
We're looking for a passionate, motivated, highly technical, client-facing individual to join our team. As a Solutions Engineer, you'll be providing programming, architecture, and best practice consultation directly to our internal and external clients for the integration of our Enterprise Data products and services.

You'll be eager to develop your understanding of Bloomberg Enterprise Data Products and our customer base to technically lead client engagements and provide a third tier of technical expertise for complex issues. You'll drive partnerships with other teams to understand client requirements, communicate product improvements, and assist with all client development needs. You'll adopt and embrace our cultural and innovative best practices and solutions to quickly and accurately identify and address highly technical problems. You'll be solution-focused, able to quickly and accurately perform detailed and meaningful diagnostic work and troubleshooting, developing additional tools where you see a need internally or for our clients. You're a programming and technical professional who is personable, intelligent, commercially aware, analytical, and solution-driven. You are not afraid of getting your hands dirty and making independent decisions when the situation demands.

We'll trust you to:

• Work closely with technical and market data contacts at client firms to understand their requirements and help them build out solutions using Bloomberg's Enterprise Data Technology such as BLAPI and the DL API
  
• Collaborate with global peers, Sales, Technical Account Managers, and Service Delivery teams to drive critical client onboarding initiatives, technology partnerships, and highly technical projects
  
• Consistently apply a strategic and proactive mindset, seeking out new ideas and compelling ways to integrate our diverse product offerings to create significant value for clients, and implement these ideas to drive stronger product performance
  
• Provide technical development guidance, leadership, and structure to Enterprise Data clients
  
• Cultivate deep technical partnerships with key members of the client development community
  
• Build strong stakeholder relationships with clients, engineering, and product development teams to resolve issues or build out enhancements
  
• Actively identify potential areas of improvement or gaps in internal tools and monitoring systems to propose and deliver solutions
  
• Administer training to clients for coding to our API during the pre-sale, implementation, and adoption phases of an engagement
  
• Support the developer community around Bloomberg's data delivery mechanisms
  
• Provide timely and informative feedback to the Enterprise Data Product teams
  
• Take ownership of complex questions and issues reported by clients as a second tier of technical support via phone calls, ticket systems, email, and in person
  

• Client-facing experience in a technical solutions focused role (including but not limited to support, implementation, solution engineering) within the past 5 years
  
• Professional level experience with two of the following software development languages: Python, Java, .NET, C++ and C#
  
• Bachelor's degree in Computer Science, Information Systems/Technology, a quantitative discipline, or equivalent experience
  
  • Strong organizational skills, attention to detail, and the ability to handle multiple concurrent technical engagements
    
  • A proactive and inquisitive nature, with an interest in exploring new ideas and product integrations
  • Be comfortable addressing small to medium-sized audiences during events or training sessions
    
  • Ability to engage a range of client types from developers to CTOs
    
  • Experience programming in Linux and/or Windows
    
  • Excellent analysis and problem-solving skills
    
  • Experience writing readable example code
    
  • Demonstrated continuous career growth within an organization
  • Strong presentation and communication skills in English
    
  • Fluency in Mandarin, as this role will have regional coverage, including mainland and Greater China-based customers
    
  
  We'd love to see:
  • Exposure to and understanding of financial data, especially real-time market data
    
  • Knowledge of market data distribution platforms and feed handlers
    
  • Experience developing on public cloud platforms: AWS, GCP, and Azure.
    
  • Knowledge and experience of big data, data science, and cloud technologies (Pandas, Jupyter, Terraform, Spark, Kubernetes).
    
  • Knowledge and experience with Hypermedia APIs
    
  • Experience with database/datalake technologies such as SQL, NoSQL.
    
  • Exposure to architectural design to facilitate client adoption of Bloomberg's Enterprise Data products and services
    
  
  If this sounds like you:
  
  Apply if you think we're a good match We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: