Technical Account Manager

Data License Plus - Technical Account Manager - Strategic Client Delivery - Singapore Location Singapore Business Area Data Ref # 10046708 Description & Requirements Enterprise Data helps our clients get the right data at the right time to drive their operational and research workflows. We build the technological supply chains that source vast amounts of data, model it, link it, and deliver it to our clients' financial services systems while providing accessibility and control along the way. Data Science is driving the demand for m ore and more data and w e're building the platforms to onboard new datasets quicker, smarter, and more transparently than befor e. Our flagship product is Data License Plus (DL+), which is a fully managed service that hosts, aggregates, organizes, and links all of your Data License data into a unified model designed for immediate use. DL+ can also publish your refreshed licensed content, in a ready-to-use format, directly into your cloud data platform (such as Snowflake, Databricks, AWS Redshift, Google GCP) as it becomes available-while maintaining transparency, consistency, quality, and control. About the Role As a Delivery Manager within Bloomberg's Strategic Client Delivery (SCD) team, you will act as a trusted advisor and technical lead for our DL+ platform clients. You will own the full lifecycle of client engagements through implementation and into business-as-usual service delivery. This role is critical to maximizing client satisfaction, ensuring successful platform adoption, and delivering measurable outcomes for our most strategic data partnerships. What You'll Do Implementation & Delivery Leadership Lead project delivery from technical onboarding to post-deployment account management . Define and execute project plans in collaboration with internal and client stakeholders. Coordinate cross-regional delivery, validate solution feasibility, and ensure alignment with implementation profile Technical Account Management Act as the primary technical interface for clients, managing day-to-day relationships and strategic account plans Lead client service review and steering committee meetings to track goals, performance, and roadmap alignment Serve as subject matter expert on DL+ and associated data delivery technologies Identify and close operational gaps, drive process improvements, to Client Relationship Development Deepen relationships across client IT and business functions, from developers to CTOs. Identify expansion opportunities through insights into and emerging requirements. Represent Bloomberg at client workshops and cross-functional working sessions. Collaboration & Knowledge Sharing Work closely with Product to ensure client feedback loop is managed across the data business Work closely with the Analytics & Implementation (A&I) team to ensure seamless handovers and shared client insights. Share learnings and best practices with peers to promote continuous improvement across the SCD/TAM function. You'll Need to Have Experience in a client facing role, within the past 5 years , including but not limited to , Technical Account Manager, Sales Engineer, Implementation Specialist roles E xperience in project management , technical delivery or solutions focused support roles i n financial services or enterprise SaaS environments Demonstrable experience working with or supporting financial market data solutions , including familiarity with data delivery protocols including but not limited to APIs, FTP, SFTP and enterprise integration methods Strong analytical and communication skills with a consultative approach. Demonstrated ability to navigate complex organizations and lead cross-functional initiatives. Excellent presentation skills Business proficient fluency in English Demonstrated continuous career growth within an organisation Bachelor's degree or degree-equivalent qualifications We'd Love to See Ad ditional language linked to the APAC region such as: Mandarin or Japanese , to work with our client across the Asia region Knowledge of Bloomberg DL+, Enterprise Data products, and EDM systems. Experience working in pre-sales or strategic account management A proactive mindset with a track record of driving change and solving complex client challenges. Ability to travel frequently across the region Why Join the SCD TAM Team? Be part of a mission-critical team supporting Bloomberg's most strategic data platforms. Influence the future of data delivery and client engagement. Join a collaborative, high-impact environment focused on technical excellence, client value, and career growth. If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.