F&B Captain

We are seeking a F&B Captain to join our dynamic team. Your responsibilities include:

• Upholding the highest service standards with a customer-centric approach
• Contributing ideas to enhance the operational and environmental aspects of the hotel
• Providing top-notch customer service to all guests
• Presenting menus, recommending food & beverages, and promoting specials food & drink items
• Efficiently keying in orders in the Point-of-Sale system, processing payments, and promptly checking bills
• Ensuring cleanliness standards in the outlet
• Assisting the Manager in planning and organizing special events
• Adhering to Food & Beverage safety and hygiene policies
• Continuously inspecting equipment to ensure proper maintenance
• Developing and implementing training programs for junior staff to improve service quality and upselling
• Ensuring comprehensive knowledge of menus and beverages among yourself and junior staff

Requirements

• Candidates with hospitality experience may be considered for the F&B Supervisor role
• Minimum 2 years' experience as a Captain in a high-quality restaurant
• Diploma / Certificate in Nitec / Higher Nitec specializing in Hospitality Services
• Excellent interpersonal and communication skills
• Positive, energetic, motivated, and committed attitude
• Strong knowledge of food and beverage service
• Able to work shifts, weekends and / or public holidays
• Possess valid Food Hygiene Certification