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Functional Business Analyst

2 weeks ago

Singapore Tata Consultancy Services (TCS) Full time

Role: Functional Business Analyst

Experience: 10-12 years

Functional Business Analyst – Customer Relationship Management (CRM - MS Dynamics) and Retail Banking

Must Have:

Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

  • Good understanding of the global CRM Landscape and Retail Banking
  • Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions
  • Should be able to able to play catalyst role between business and IT
  • Good communication skills with ability to lead domain discussions with BFSI customers
  • Good experience in Gherkins way of drafting business requirements.

Location

Singapore

Job Function

TECHNOLOGY

Role

Business Analyst

Job Id

394526

Desired Skills

Microsoft CRM | Retail Banking | Business analyst

Desired Candidate Profile

Qualifications : Others