Customer Service Admin
6 days ago
Amore Fitness Pte Ltd is hiring a Full time Customer Service Admin role in Queenstown, Singapore. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- Expected salary: $2,000 - $2,500 per month
More than a Customer Service Executive, I share the philosophy of total wellness and make a difference to the people around me.
As our Customer Service Executive, you have an influence over our members by actively building a relationship with them and helping them to meet their spa and wellness needs. We are seeking driven, customer-oriented, and eloquent individuals who are willing to go to the extra mile for our members. Join us to be part of a dynamic and upbeat team that will value add your learning and growth as a Customer Service Executive
Your contributions to our joint success
• Manage all front-desk administrative duties accurately and all enquiries professionally.
• Serve and engage all walk-in customers with superior service and ensure all possible needs are met promptly and attentively.
• Attend, resolve and report all customers' complaints according to SOPs and escalate all unresolved cases to reporting manager.
• Provide support and assist in all customer-related matters, including customers' transactions records.
• Coordinate, record, monitor and update of appointments and members' attendance into the system.
• Check and ensure all posters, promotion mechanics are updated promptly, and all signage is displayed clearly and visibly.
• Monitor the outlet stock inventory and replenish the items according to proper branch transfer procedures.
• Build rapport, team spirit and staff morale.
• Communicate and coordinate with the management.
• Maintain branch cleanliness, hygiene and image to achieve excellent operations and superior customer experience.
• Ensure compliance to all SOP.
• Provide any other support in the operations of the outlet, as needed.
Perks you can look forward to
• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits
• Career advancement opportunities
• Training will be provided
We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.
Interested candidates are welcome to submit a detailed resume. For more information, please visit us at:
We regret that only shortlisted candidates will be notified.
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