Senior Tax Manager

2 days ago

Central Region, Singapore Boardroom Pte Ltd Full time $120,000 - $180,000 per year
  • Assist in developing and reviewing overall tax business plans and tax strategies that are aligned to the organisation's overall strategic direction.
  • Assist in strategic planning and development of tax business unit's performance. Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for BBS annual business plans.
  • Translate clients' needs for excellent solutions delivery:
  • Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g. poor client service, missing deadlines, poor quality of work.
  • Responsible for ensuring that commitment to clients are followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
  • Perform high-level review and provide value-add to the work to be submitted to clients.
  • Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
  • Review tax service fee and propose fee increase where appropriate.
  • Proactive in business development and assist the business development team on clients' enquiries.
  • Develop an in depth knowledge of existing and potential clients, their industry and key contacts to maintain a pipeline of leads.
  • Meet prospective clients and ensure fee proposals and all follow-through is completed from "cradle to grave" process.
  • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities and conduct annual performance appraisals.
  • Oversee and manage the immigration and business licensing services that are provided to clients

Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.

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