Sr Advisory Solution Consultant

7 days ago

Singapore ServiceNow Full time $90,000 - $120,000 per year
Company DescriptionJob Description
  • The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
  • Partner with customers and account teams to articulate the value of ServiceNow in the context of banking and insurance operations.
  • Translate complex financial services requirements into business-focused solutions using ServiceNow's platform capabilities, including IT workflows, risk & compliance, customer operations, and AI-driven automation.
  • Deliver industry-specific advisory sessions, business value assessments, and operating model design engagements to C-level and senior executives.
  • Provide domain leadership in areas such as core banking transformation, KYC, claims and underwriting workflows, regulatory reporting, and operational risk management.
  • Act as a bridge between business and technology—collaborating with product, engineering, and solution consulting teams to influence roadmap and solution relevance.
  • Stay updated on industry trends, APAC regulatory developments (e.g., MAS, HKMA, BSP), and customer pain points to tailor advisory outcomes.
  • Mentor junior consultants and contribute to the growth of ServiceNow's Financial Services advisory capabilities in the region.
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
Qualifications
  • 15 years of experience in financial services industry consulting, technology transformation, or enterprise software advisory.
  • Strong domain expertise in banking (Retail, Corporate, Digital, Trade-Finance) and/or insurance (life, general, health) operations and processes.
  • Proven experience leading or advising on technology programs in areas such as core system modernization, claims automation, customer experience, or enterprise risk.
  • Deep understanding of industry applications like Temenos, Finacle, Finastra, Guidewire, Duck Creek, SAP FS, or FIS.
  • Familiarity with emerging technologies such as AI, GenAI, data fabric, workflow automation, and Regtech.
  • Ability to engage effectively with senior business and IT stakeholders; excellent communication, storytelling, and presentation skills.
  • Experience in working across markets in ASEAN, Greater China, and/or South Asia.
  • Bachelor's degree in Business, Finance, Engineering, or related field; MBA or equivalent is a plus.
Preferred Skills
  • Experience working with or implementing ServiceNow or similar workflow automation platforms.
  • Familiarity with industry frameworks like BCBS 239, DORA, IFRS 17, AML/KYC, and ISO 20022.
  • Passion for innovation, digital transformation, and the future of financial services.
  • Deep appreciation for AI and data-driven decision-making in financial services. Awareness of how ServiceNow's Agent Assist, Predictive Intelligence, and GenAI capabilities support employee decisioning and proactive service delivery.
Additional InformationEqual Opportunity Employer

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